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European, Middle Eastern, and African Voice-over IP (VoIP) Service Markets Update

Frost & Sullivan, April 2002

Deregulation Creates Opportunities for VoIP Services in

Emerging Geographic Markets

Approximately 3.3 billion minutes of retail voice-over

Internet protocol traffic originated from within Europe,
the Middle East, and Africa in 2001. Though these regions

currently account for only 14 percent of world traffic,
that percentage is expected to nearly double by 2008.

New opportunities for VoIP deployment are emerging in
traditionally less-competitive markets, such as Central
and Eastern Europe.

Fueled by the trend towards telecommunications
deregulation, implementation of VoIP technologies will

enable substantial economic developments in
low-teledensity, low-income regions. These services will

also present significant new revenue sources for both
incumbent and competitive carriers. This Frost & Sullivan"

Market Analysis

Introduction and Definition of Terms

Market Overview

Market Drivers

Market Restraints

Market and Technology Trends

Customer Segment Trends

Regional Trends

Strategic Recommendations to Industry Participants

Wholesale VoIP Services Market Forecast

Demand Analysis

Pricing Trends

Origination and Termination Trends

Revenue Forecast

Retail VoIP Services Market Forecast

Demand Analysis

Pricing Trends

Origination and Termination Trends

Revenue Forecast

Competitive Landscape

Wholesale VoIP Services

Retail VoIP Services

Frost & Sullivan Market Engineering Awards

Product Line Strategy Award - StarVox

Entrepreneurial Company Award - MediaRing

Executive Corner

The Vendor Perspective - Alec Henderson with Cisco Systems

The Service Provider Perspective - Jean-Charles Romeu with Equant

Case Studies

Cotas-Teledata - the First Carrier in the World to Provide Domestic and International Long-Distance Service Exclusively Using a VoIP Network

Calltower Provides Feature-Rich and Cost-Effective Voice and Data Solutions to Small and Medium-Sized Businesses

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European, Middle Eastern, and African Voice-over IP (VoIP) Service Markets Update

Frost & Sullivan, April 2002

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