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Global Enterprise WAN Services Markets
Frost & Sullivan, December 2006, Pages: 52
The Frost & Sullivan research service titled Global Enterprise WAN Services Markets provides market sizing and forecasts from 2005 to 2013 as well as segmentation for revenues by network operators versus virtual network operators (VNOs), and integrators, resellers, and outsourcers. Percentage breakouts are also provided for revenues by global vertical markets, network operator managed versus unmanaged services, and network operator services type are also provided. In this research service, Frost & Sullivan's expert analysts thoroughly examine the following technologies: frame relay, ATM, international private line, MPLS-based IP VPN, and Ethernet.
The following technologies are covered in this research:
Asynchronous Transfer Mode (ATM): A dedicated connection-switching technology that organizes digital data into 53-byte cell units instead of variable sized packets or frames, and transmits them over a physical medium.
Ethernet: A frame-based networking technology for local area networks, metro area networks and now wide area networks. Ethernet is standardized as IEEE 802.3.
Frame Relay: A cost-efficient data transmission technology for sending variable sized frames of digital traffic between LANs and end points in a WAN.
International Private Line/Leased Circuit: A point-to-point private line used by an organization to communication between offices that are geographically dispersed. IPL or IPLC is also called Clear Channel.
IP Virtual Private Network (IP VPN): A VPN based on Internet protocol (IP). A VPN is the interconnection of multiple sites via a private backbone network, or public Internet. IP-VPN services can include both CPE- and network-based IP connectivity. VPNs are widely used by enterprises to create wide area networks (WANs) that span large geographic areas, to provide site-to-site connections to branch offices and to allow mobile users to dial up their company LANs.
Multiprocotol Label Switching (MPLS): An Internet Engineering Task Force (IETF)-defined protocol that overcomes some of the shortcomings of IP-based networks. MPLS routes by label, rather than packet, making it possible for MPLS switches to steer IP traffic onto a variety of routes rather than the single path allowed in traditional switched and routed networks.
Virtual Private LAN Service (VPLS): Uses MPLS to deliver Ethernet-based multipoint connectivity over IP/MPLS networks.
Wide Area Network (WAN): A network covering a wide geographical area, involving a vast array of computers. The most well-known example of a WAN is the Internet.
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:
Global Enterprise WAN Services
Network Operator Segment
Virtual Network Operators (VNOs), and Integrators/Resellers/Outsourcers Segment
1. Global Enterprise WAN Services Markets
- 1. Summary of Major Findings
-- 1. Executive Summary
-- 2. Research Scope
-- 3. Market Definitions
-- 4. Market Engineering Measurements
-- 5. Industry Challenges
-- 6. Total Market Forecast
- 2. Market and Technology Trends
-- 1. Market Trends
-- 2. Percent of Revenues by Vertical Market
-- 3. Technology Trends
- 3. Market Segment Unit Shipment and Revenue Forecasts
-- 1. Market Drivers
- The World’s Economy is Becoming More Globalized, Necessitating Real-Time Communications Across Borders
- MNCs’ Expansion to New Regions Requires Communications Between Disparate Offices
- Free Trade Agreements Among Various Regions Spur Growth of Enterprises With Operations in More Than One Region
- Enterprise Network Convergence is Increasingly Desired to Link and Simplify Voice and Data Communications
- Offshoring and Outsourcing of Products and Services by Enterprises to Operations in Other Regions Drives Need for Real-time Communications Between Global Offices
- Legacy Service Migration to IP VPNs Results in Cost Savings and Greater Bandwidth for Enterprise
- Mergers and Acquisitions Across Borders Drive WAN Connectivity Needs Between Countries and Regions
- The Increasing Centralization of MNCs’ IT Infrastructure Management Often Results in Moving to a Managed WAN Service
- Additional Applications Bundled with Managed WAN Services Solve Increasingly Complex IT Management Issues for MNCs
- Market Restraints
- Pricing of New Services Remains Intensely Competitive, Resulting in Lower Profitability
- An Abundance of Competitors Continue to Populate the Market, Adding to Intensely Competitive Nature of the Market
- Network Operators Must Make Technology Decisions for Now and the Future Which Will Allow Them to Deliver Services that Enterprises Demand
- WAN Services are Highly Commoditized, Providing Little Differentiation, Causing Providers to Increasingly Rely Upon Other Value-Added Services
- Demand For Global Enterprise WAN Services Often Outstrips Ability of Operator to Provide Services Timely and Cost-Effectively
- Resellers, Outsourcers and VNOs, Can be Hampered by Carriers’ Ability to Launch and Deliver New Services, Affecting Their Competitiveness
- Global Service Offerings With Reach Into Remote Locations are Often Difficult to Obtain and Pricing May be Less Than Competitive, Driving Up the Cost of the Overall Enterprise WAN Solution
- Segment Market Forecasts
- Network Operator Segment Analysis
- VNOs/Integrators/Outsourcers Segment Analysis
- 4. Competitive Analysis
-- 1. Competitive Structure
-- 2. Market Share Analysis
-- 3. Successful Strategies
- 5. Service Provider Profiles
-- 1. AT&T
-- 2. BT
-- 3. Global Crossing
-- 4. Global Telecom and Technology (GTT) Ltd.
-- 5. IBM Global Services
-- 6. Orange Business
-- 7. Singapore Telecommunications Ltd (SingTel)
-- 8. Sprint
-- 9. T-Systems
-- 10. Telefónica Group
-- 11. Vanco
-- 12. Verizon Business
-- 13. Yipes Enterprise Services
List of Figures
Enterprise WAN Services Market: Impact of Top Industry Challenges (World), 2007-2013
Enterprise WAN Services Market: Revenue Forecasts (World), 2005-2013
Enterprise WAN Services Market: Market Drivers Ranked in Order of Impact (World), 2007-2013
Enterprise WAN Services Market: Market Restraints Ranked in Order of Impact (World), 2007-2013
Enterprise WAN Services Market: Percent of Revenues by Provider Type (World), 2005-2013
Enterprise WAN Services Market: Network Operator Segment: Revenue Forecasts (World), 2005-2013
Enterprise WAN Services Market: VNOs, Integrators, Outsourcers Segment: Revenue Forecasts (World), 2005-2013
Enterprise WAN Services Market: Competitive Structure (World), 2006
Globalization and Expansion by Multinational Corporations Drive Market Growth
Keeping with the trend of globalization, multinational companies continue to expand into a number of countries and regions. This, in turn, is spurring the growth of the global enterprise wide area network (WAN) services markets and ensuring high demand for technologies such as multi-protocol label switching (MPLS) and Ethernet, which can easily support data, voice, and video on the same network with simpler maintenance and lower pricing than legacy services. Another trend seen in the market is that network operators are increasingly competing on value-added services, as WAN services are highly commoditized. Thus network operators will begin to take on more attributes of integrators/outsourcers. An Increase in revenues for both network operators and outsourcers is expected from multinational corporation customers wishing to converge all networks globally onto IP, resulting in more MPLS-IP VPN as well as Ethernet/VPLS services growth.
However, profitability issues are likely to remain a major challenge for market participants due to the intense price competition. Service providers have reported continuing declines in price in WAN service segments, with an occasional sign of stability or occasional minor increase. "The consolidation among providers over the last year has promised pricing stability, but little has been seen to date," notes the analyst of this research service. "Surprisingly, there are still far too many providers, many offering the same commoditized services."
Technology/Manufacturing Segment Remains the Largest Vertical Market
In terms of revenues by vertical markets, the technology/manufacturing segment which includes electronics, manufacturing, and software industries led with the largest share. Offshoring and globally dispersed offices have been prevalent in this sector for some time, and thus technology/manufacturing accounts for nearly one-third of revenues in this market. Closely following this segment is the financial segment, also accounting for nearly one-third of revenues. Government institutions accounted for the third largest share of revenues, with offices such as embassies, trade missions, military and intelligence having worldwide networks. The pharmaceutical/chemical sector closely followed the government sector.
With the decline in pricing of global enterprise WAN services and the market still populated by many providers, network operators as well as virtual network operators (VNOs) and integrators, resellers and outsourcers are beginning to compete on other criteria, in order to provide service differentiation. "Not only are providers offering an increasing number of managed versus unmanaged global enterprise WAN services, but additional software applications including business process operations, network design, maintenance, and professional services are now being offered," says the analyst. "Other telecom services such as VOIP or circuit-switched voice, remote access, and security are also increasingly bundled with the WAN service."
---Global Telecom and Technology (GTT) Ltd.
---IBM Global Services
---Singapore Telecommunications Ltd (SingTel)
---Yipes Enterprise Services