Hotels and Resorts in Australia - Industry Market Research Report

Back inn business: Easing COVID-19 restrictions have returned tourists to hotels in droves

Hotels and resorts have faced volatile trading conditions since the COVID-19 outbreak in March 2020. Tourism activity in Australia collapsed, following the Federal Government's closure of Australia's international border from March 2020 to February 2022. Hotels and resorts were forced to shift their focus towards a domestic clientele to attract guests. Yet, intermittent state border closures and extended city-wide lockdowns during the 2020 and 2021 calendar years also restricted domestic travel. A steep decline in business, domestic and international traveller volumes caused a period of very low occupancy rates at Australian hotels and resorts. This trend severely affected industry-wide profitability, as most hotels and resorts struggled to cover their fixed costs. Overall, revenue has declined by 4.2% to an expected $10.7 billion over the five years through 2022-23.

Industry players generate revenue from operating hotels and resorts of various sizes. In addition to providing accommodation, most hotels and resorts also earn income by providing food and beverage options for guests.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.