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Aligning Information Technology with Corporate Strategy

  • ID: 40843
  • June 1999
  • 61 pages
  • American Productivity & Quality Center, APQC
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Studying Best Practices IN Aligning Information Technology

The purpose of this multicompany benchmarking study was to discover and examine best practices in aligning information technology with business strategy. As is discussed in the methodology section, three organizations were chosen for their best practices in this area, and their processes and practices form the heart of this report. Benchmarking best practices can be a tricky subject. For one, the term “best practice is often misleading. This report does not claim to have identified the top organizations in the world that have aligned their IT functions with business strategy. Instead, these organizations should be considered best practice because they have done the best with the tools they have. The organizations involved in this benchmarking project, both those sponsoring the research and those participating as best-practice “partners,” understand and emphasize that aligning information technology with business strategies is a difficult and time-consuming process. Therefore, what may be considered best practice for one company may be a not-so-good idea for another. Organizations that will get the most READ MORE >

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4 Sponsor and Partner Organizations<BR><BR>A listing of the sponsor organizations in this study, as well<BR>as the best-practice (“partner”) organizations that were<BR>benchmarked for their innovation and advancement in<BR>aligning information technology with corporate strategy.<BR><BR>6 Executive Summary<BR><BR>A bird’s-eye view of the study, presenting the key findings<BR>discovered and the methodology used throughout the<BR>course of the study. The findings are explored in detail in<BR>following sections.<BR><BR>15 Key Findings<BR><BR>An in-depth look at the 11 key findings of this study.<BR>The findings are supported by quantitative data and<BR>qualitative examples of practices employed by the<BR>partner organizations.<BR><BR>57 Partner Organization Profiles<BR>Background information on the partner organizations,<BR>as well as their innovative information technology<BR>practices.

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