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Assessing Learning Outcomes

  • ID: 40846
  • January 2002
  • 81 Pages
  • American Productivity & Quality Center, APQC
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If a key element of your organization’s mission is to teach, there is no outcome more important than elicited learning. Whether a college or a corporate training division, learning is the intended product of instruction. Most teaching institutions today have accessible data on the number of hours spent in teaching the credit hours and degrees generated the proportion of instructors with doctorates the grade point averages of the students and even the percentages of entrants who obtain the targeted certificates, licenses to work, and degrees. But none of these outputs is a valid or reliable measure of what was learned.Those who need to know the effectiveness of an instructional service-productionmanagers, university administrators, students or employees whose learning is being measured, teachers, tuition-paying parents, or other stakeholders-must understand what was learned if they are to make intelligent judgments regarding the time and monetary value of the instruction. What is learned in various instructional programs differs in substantial ways even among organizations with the same or similar educational missions. Is the primary goal the accumulation of knowledge or should READ MORE >

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4 Sponsor and Partner Organizations

A listing of the sponsor organizations in this study,
as well as the best-practice (“partner”) organizations
that were benchmarked for their innovation and
advancement in assessing learning outcomes.

6 Executive Summary

A bird’s-eye view of the study, presenting the key findings
discovered and the methodology used throughout the
course of the study. The findings are explored in detail in
following sections.

15 Key Findings

An in-depth look at the 11 key findings of this study.
The findings are supported by quantitative data and
qualitative examples of practices employed by the partner
organizations.

69 Partner Organization Profiles
Background information on the partner organizations, as
well as their innovative learning outcomes assessment
processes.

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