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Benchmarking in Education: Pure and Simple


Description: This primer on benchmarking explains the process in easily understood terms. Use it as a quick-reference guide for details on each step of benchmarking process. Distribute this publication economically through your organization for informational purposes, to reinforce previous learning, or as a take-away after training.


Contents: What is Benchmarking? 2
Getting Started: The big picture 3
Process classification framework 4
Rules of the game 5
The benchmarking model 10
Planning the study: overview 12
Team selection, structure, roles and responsibilities 12
Understanding your process 16
Measures/“Family of Measures” 18
Data collection plan 21
Data collection: overview 24
Secondary research 24
Sources of data/Develop data collection instrument 26
Screening surveys 27
Making contact 27
Detailed survey 29
Site visit hints 30
Analyzing data: overview 34
Normalizing data 35
Examining relationships 35
Formulate the implementation plan 37
Cost benefit 39
Adapting improvements: overview 42
PDCA 42
Implementation roadmap 43
The final report 45
Storyboarding 48
Complete Process Classification Framework 50
Family of measures 58
Selection criteria matrix 59
Contact sheet 60
Root cause analysis 61
Cost benefit analysis 62
Final report format 63
Benchmarking in Education:
Pure & Simple




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Please fax this form to:
(646) 607-1907 or (646) 964-6609 - From USA
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