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The U.S Internet and Information Technology Positions Description HandiGuide 2023 Edition

  • PDF Icon

    Book

  • 944 Pages +
  • December 2022
  • Region: United States
  • Janco Associates, Inc
  • ID: 5232558

Compensation for Qualified It Pros is Peaking With Increases in the 6 to 10% Range as Demand Rises and Supplies Are Limited - Reference Checking is a Must

The Internet and IT Position Descriptions comes in PDF format The PDF book is over 900 pages in length and contains 324 Job Descriptions in addition to a Job Progression Matrix Template, Job Evaluation Questionnaire, Employee Termination Checklist (electronic form), and Position Description Questionnaire Includes positions from CIO, CSO, and CTO to Wireless, Metrics, Manager AI, and Digital Brand Managers. All of the positions in the book have been created to reflect technical competencies, jobs proficiency levels and meet the compliance requirements of 2023.

As you well know, the recruiting process is significantly simplified with crisp and robust Job Descriptions that reflect the skills and competencies needed.

Featured in the 2023 version are job descriptions which are:

  • Technologically current
  • Robust skills and accountability clearly documented
  • Support WFH
  • Meet all mandated US, EU, UK, and International requirements

Each job description is between two (2) to eight (8) pages in length and has been created utilizing CSS style sheets. As such they are "out of the box" ready to use with little or no modification other than organization-specific customization.

CIOs for Fortune 100 company says, "This is a must-have tool. Hard to find viable job descriptions like Manager WFH Support and Blockchain Developer are included. Janco's job descriptions saved my company thousands of dollars. It eliminated the need to create detailed job descriptions to set salary ranges, career paths, and provided a framework for positions we were recruiting for."

The IT Job Descriptions updated to reflect the latest compliance requirements

The Internet and IT Position Descriptions HandiGuide was completed in 2021 and is over 900 plus pages; which includes sample organization charts, a job progression matrix, and 320 Internet and IT job descriptions. The book addresses all mandated requirements, including the ADA, and is in an easy to use format. If you have ordered this in the past look at the version history to see the changes we have made and consider ordering the update service.

All of our products are distributed electronically in industry standard formats of PDF and MS WORD. Also included with the HandiGuide are tools to help you expand, evaluate and define your enterprise's Human Resource requirements. Those tools include:

  • Job Evaluation Questionnaire
  • Position Description Questionnaire
  • Job Progression Matrix (Job Family Classifications)
  • Sexual Harassment and other key employment issues
  • Best Practices for resume screening
  • Best Practices for phone screening
  • Employee Termination Checklist (Electronic Form)

The 320 positions include all of the functions within the IT group. The Job Descriptions have been updated to be compliant with PCI-DSS, GDPR, CCAP, Sarbanes-Oxley, HIPAA, CobiT, and the ITIL standards. The job descriptions are all structured to focus on "Best Practices" as defined by the IT Productivity Center to meet the requirements of World Class Enterprises. They are ready to use and easily modified to meet your enterprise's unique requirements.

  • Chief Information Officer(CIO)
  • Chief Information Officer (CIO) - Small Enterprise
  • Chief Security Officer (CSO) - (CISO)
  • Chief Compliance Officer (CCO)
  • Chief Data Officer
  • Chief Digital Officer
  • Chief Mobility Officer
  • Chief Technology Officer (CTO)
  • Data Protection Officer (DPO)
  • Data Scientist
  • Digital Brand Manager
  • Director Electronic Commerce
  • Director Sarbanes-Oxley Compliance
  • Manager Blockchain Architecture
  • Manager Data Center
  • Manager Data Security
  • Manager Green Initiatives
  • Manager IoT
  • Manager Metrics
  • Manager Wireless Systems
  • Metrics Measurement Analyst
  • Android Programmer
  • Blockchain developer
  • Disaster Recovery Coordinator
  • Information Assurance Analyst
  • Internet/Intranet Administrator
  • IT Security Engineer
  • PCI-DSS Coordinator
  • Programmer
  • Project Manager
  • Object Programmer
  • Security Architect
  • Social Media Specialist
  • UNIX System Administrator
  • Windows System Administrator
  • Webmaster

Each of the executive and management level positions have descriptions that are 4 to 8 pages long. All of the others are 2 to 4 pages long. They all come as individual MS Word files with long file names and are easily edited.

Table of Contents

1. Introduction
  • Book Overview
  • Limitations
  • Job Progression
  • Best Practices for Screening Resumes
  • Best Practices for Phone Screening
  • Hiring New Employees
  • Motivating Employees
  • Employee Termination Process
  • Position Description Structure
2. Mandated Issues
  • Legal Considerations
  • American With Disabilities Act
  • Health and Safety Requirements of Other Federal or State Laws
  • Fair Labor Standards Act
  • Sexual Harassment
  • Other Labor Laws
3. Executive Management
  • Organization Chart
  • Chief Information Officer (CIO)
  • Chief Information Officer (CIO) - Small Enterprise
  • Chief Technology Officer (CTO)
  • Chief Compliance Officer (CCO)
  • Chief Data Officer (CDO)
  • Chief Digital Officer (CDO)
  • Chief Experience Officer (CXO)
  • Chief Mobility Officer (CMO)
  • Chief Security Officer (CSO)
  • Vice President Administration
  • Vice President Consulting Services
  • Vice President Human Resources
  • Vice President Information Services
  • Vice President Strategy and Architecture
  • Vice President Technical Services
4. Senior Management
  • Organization Chart
  • Data Protection Officer (DPO)
  • Data Scientist
  • Digital Brand Manager
  • Director Business Applications
  • Director Disaster Recovery and Business Continuity
  • Director Electronic Commerce
  • Director Information Technology
  • Director IT Deployment
  • Director IT Infrastructure
  • Director IT Management and Control
  • Director IT Planning
  • Director Media Communications
  • Director of Production Services/Data Center
  • Director Safety Program
  • Director Sarbanes-Oxley Compliance
  • Director Systems and Programming
  • Director Systems
  • Director Technical Services
  • Director Telecommunication Services
  • Manager Accounting for Information Technology
  • Manager Administration and Facilities
  • Manager Application Development
  • Manager Applications
  • Manager Application Technology
  • Manager Availability/Automated Operations
  • Manager Blockchain Architecture
  • Manager Business Development
  • Manager BYOD Support
  • Manager Change Control
  • Manager Cloud Applications
  • Manager Competitive Intelligence
  • Manager Compliance
  • Manager Computer Operations
  • Manager Contracts and Pricing
  • Manager Controller
  • Manager Customer Service
  • Manager Customer Service Center
  • Manager Customer Site Support
  • Manager Data and Systems Engineering
  • Manager Data Center
  • Manager Data Communications
  • Manager Data Security
  • Manager Data Warehouse
  • Manager Database
  • Manager Device Technology
  • Manager Disaster Recovery
  • Manager Disaster Recovery and Business Continuity
  • Manager E-Commerce
  • Manager Enterprise Architecture
  • Manager Facility and Equipment Support
  • Manager Green Initiatives
  • Manager Help Desk Support
  • Manager Human Resources
  • Manager Information Architecture
  • Manager Internet - Intranet Activities
  • Manager Internet Systems
  • Manager IoT
  • Manager Iso Implementation
  • Manager KPI Metrics
  • Manager Media Library Support
  • Manager Metrics
  • Manager Microcomputer Technology
  • Manager Network and Computing Services
  • Manager Network Services
  • Manager Office Automation Applications
  • Manager Operating Systems Production
  • Manager Operations Support
  • Manager Output Processing
  • Manager Outsourcing
  • Manager Payroll System
  • Manager Personal Computing and Office Automation Support
  • Manager Planning and Integration Services
  • Manager Point of Sale
  • Manager Production Services
  • Manager Production Support
  • Manager Property Management
  • Manager Quality Control
  • Manager Record Administrator
  • Manager Re-Engineering
  • Manager Safety Program
  • Manager Sarbanes-Oxley Compliance
  • Manager Security and Workstations
  • Manager Service Level Reporting
  • Manager Site/Shift Operations
  • Manager Site Management
  • Manager Site Software/Device Services
  • Manager Social Networking
  • Manager Software Engineering
  • Manager Store Systems
  • Manager Systems Software
  • Manager Systems and Programming
  • Manager Technical Services
  • Manager Telecommunications Installation and Maintenance
  • Manager Telecommuting
  • Manager Telephone and Wireless Services
  • Manager Training and Documentation
  • Manager Transaction Processing
  • Manager User Support
  • Manager Vendor Management
  • Manager Video and Website Content
  • Manager Voice and Data Communications
  • Manager Voice/Wireless Communications
  • Manager Waste Management
  • Manager Web Content
  • Manager WFH Support
  • Manager Wireless Systems
5. Middle Management
  • Organization Chart
  • Accounting Supervisor
  • Assistant Controller
  • BYOD Support Supervisor
  • Capacity Planning Supervisor
  • Change Control Supervisor
  • Communications Administrator
  • Computer Operations Assistant Manager
  • Computer Operations Assistant Supervisor
  • Computer Operations Shift Manager
  • Computer Operations Shift Supervisor
  • Contract Management Administrator
  • Customer Account Manager
  • Customer Service Coordinator Lead
  • Customer Service Supervisor
  • Data Communications Assistant Manager
  • Data Entry Supervisor
  • Database Administrator
  • Desktop BYOD Support Supervisor
  • Disaster Recovery/Special Projects Supervisor
  • Hardware Installation Supervisor
  • Information Center Manager
  • Microcomputer Support Supervisor
  • Network Services Supervisor
  • PCI-Dss Administrator
  • Procurement Administrator
  • Production Services Supervisor
  • Project Manager Applications
  • Project Manager Blockchain
  • Project Manager Distributed Systems
  • Project Manager Enterprise Architecture
  • Project Manager Enterprise Resource Planning (ERP)
  • Project Manager - Implementation Deployment
  • Project Manager Network Technical Services
  • Project Manager Systems
  • Project Manager Technology
  • Project Manager - Training
  • Record Management Coordinator
  • Supervisor Help Desk
  • Supervisor Pos
  • Supervisor Pos Training
  • Supervisor Safety Program
  • System Administrator
  • System Administrator - Lead
  • System Administrator - Linux
  • System Administrator - Unix
  • System Administrator - Windows
  • Voice Communications Manager
  • Waste Management Coordinator
  • Webmaster
  • Wi-Fi Network Administrator
  • Word Processing Supervisor
6. Staff
  • Organization Chart
  • 4Th Gl Specialist
  • 4Th Gl Specialist Senior
  • Account Representative
  • Accountant
  • Accounting Analyst
  • Accounts Payable Clerk
  • Administrative Assistant
  • Android Programmer
  • Audiovisual Technician
  • Blockchain Analyst
  • Blockchain Developer
  • Business Analyst
  • Business Services Analyst
  • BYOD Support Specialist
  • Change Control Analyst
  • Cloud Computing Architect
  • Competitive Intelligence Analyst
  • Compliance & Security Auditor
  • Computer Equipment/Network Analyst
  • Computer Operator Junior
  • Computer Operator
  • Computer Operator Lead
  • Customer Service Coordinator
  • Data Analyst
  • Data Center Facility Administrator
  • Data Entry Clerk
  • Data Security Administrator
  • Database Specialist
  • Desktop Specialist
  • Desktop Technician
  • Devops Application Designer
  • Devops - Quality Control Specialist
  • Devops Software Engineer
  • Devops Version Control Specialist
  • Disaster Recovery Coordinator
  • E-Commerce Specialist
  • E-Commerce Coordinator
  • E-Commerce Senior Coordinator
  • Enterprise Architect
  • Enterprise Resource Planning (ERP) Architect
  • Enterprise Resource Management (ERP) Business Analyst
  • Enterprise Resource Planning (ERP) Data Architect
  • Enterprise Resource Management (ERP) Decision Support Analyst
  • Enterprise Resource Planning (ERP) - Developer
  • Enterprise Resource Planning (ERP) Functional Lead
  • Enterprise Resource Planning (ERP) Infrastructure Administrator
  • Enterprise Resource Planning (ERP) Master Data Analyst
  • Enterprise Resource Planning (ERP) Process Owner
  • Enterprise Resource Planning (ERP) Security Administrator
  • Enterprise Resource Planning (ERP) Security Analyst
  • Enterprise Resource Management (ERP) Subject Matter Expert
  • Enterprise Resource Planning (ERP) Team Lead
  • Enterprise Resource Planning (ERP) Technical Lead
  • Enterprise Resource Planning (ERP) Trainer
  • Executive Secretary
  • Forms and Graphics Designer
  • Hardware Installation Coordinator
  • Help Desk Analyst
  • Help Desk Technician
  • Human Resources Generalist
  • Human Resources Specialist
  • Identity Management Protection Analyst
  • Information Assurance Analyst
  • Information Security Analyst
  • Information Technology Associate
  • Internet Developer
  • Internet/Intranet Administrator
  • IOT - Robotics Specialist
  • IOT Solutions Architect
  • It Planning Analyst
  • It Security Engineer
  • Key Performance Indicator Analyst
  • Lan Applications Support Analyst
  • Librarian
  • Maintenance Contract Administrator
  • Media Librarian
  • Metrics Measurement Analyst
  • Network Administrator
  • Network Control Analyst Assistant
  • Network Control Analyst
  • Network Engineer
  • Network Security Analyst
  • Network Services Administrator
  • Network Specialist
  • Network Specialist Senior
  • Network Technician
  • Object Programmer
  • Object Programmer Senior
  • On-Line Transaction Processing Analyst
  • Operations Analyst
  • Operations Analyst Senior
  • Operations Training Coordinator
  • Pandemic Coordinator
  • PCI-DSS Coordinator
  • Personal Computer Specialist
  • Planning Integration and Control Administrator
  • Pos Coordinator
  • Pos Hardware Coordinator
  • Pos Senior Coordinator
  • Print Operator
  • Procurement Assistant
  • Procurement Coordinator
  • Production Control Analyst
  • Production Control Analyst Senior
  • Production Control Specialist
  • Programmer/Analyst
  • Programmer Assistant
  • Programmer
  • Programmer Senior
  • Quality Measurement Analyst
  • Robotics Technician
  • Security Architect
  • Seo Specialist
  • Social Media Specialist
  • Software Engineer
  • Software Quality Control Tester
  • Staff Accountant
  • Systems Analyst
  • Systems Analyst Senior
  • Systems Integrator
  • Systems Programmer
  • Systems Programmer Senior
  • Systems Support Specialist
  • Systems Support Specialist Senior
  • Tape Librarian
  • Technical Services Specialist
  • Technical Specialist
  • Technical Specialist Senior
  • Telecommunications Technician
  • Unix Programmer
  • Unix Programmer Senior
  • Voice Communications Coordinator
  • Voice Communications Specialist
  • Voice Wireless Communications Coordinator
  • Web Analyst
  • Web Site Designer
  • Wireless Coordinator
  • Word Processing Operator
  • Word Processing Lead Operator
Appendix
  • Job Evaluation Questionnaire
  • Candidate Interview Control Log
  • Position Description Questionnaire
  • Termination Checklist
  • Version History

Samples

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Executive Summary

Janco finds recruiting qualified IT Pros depends on accurate job descriptions - only 34% of organizations surveyed meet this objective

The analyst has just completed a review of job descriptions for IT professionals at 174 organizations and found that only 34% of the organizations have updated job descriptions for all their IT professionals.  Janco used its Internet and IT Job Descriptions as the basis for this analysis.  IT job descriptions provide CIOs. IT Managers, and HR professionals a base line they can use to better manage the recruiting, compensation, and staff performance analysis. 

The CEO of Janco, Victor Janulaitis said, "It is important for the success of an IT organization that it find and hire individuals who can have the right skills and can successfully utilize them. In this study we identified several common reasons why new hires do not work out: job responsibilities not clearly defined, different expectations for new hire and the enterprise; and cultural miss-match.  Janco’s job descriptions are a tool that provides a proven baseline to address these issues.”

IT Job Descriptions are continually updated to reflect latest compliance and new technology requirements. The Internet and IT Position Descriptions HandiGuide is over 800 pages; includes sample organization charts, a job progression matrix, and 324 Internet and IT job descriptions. The book addresses all mandated requirements, including the ADA, and is in an easy to use format. 

The CEO added, "Checking references is still the most used process for verification of candidate-specific information and skill levels, education and job experience. With almost 1 of 2 (45%) using that as a standard practice." Janulaitis also said, "We discovered that employers now are starting to depend on social media to verify key information that candidates put on their resumes. Janco found in the review of 435 hires at 174 companies, the verification processes used by employers for information on candidates varied significantly. Before job offers are made employers checked references - 45%; depended on candidate's answers during the interview process - 30%; evaluated candidate's social media persona - 27%; contacted employers/schools listed on resumes 17%; asked follow-up questions of candidates after the primary interview - 7%; implemented probational hiring - 5%; reviewed samples of candidate's work 3%; and tested the candidate during the hiring process 2%." The numbers are greater than 100% as many employers had multiple responses.