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Corporate Performance Measures

  • ID: 40948
  • January 1996
  • 110 pages
  • American Productivity & Quality Center, APQC
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The objective of the Corporate Performance Measures Study (Cpms) was to identify innovative and proven practices in developing, implementing, and evaluating corporate performance measures systems.

The scope of the study included:
1. Types of Measures
2. Alignment of Organization Through Measures
3. Management and Use of Measurement

The study yielded the following findings:

1. Types of Measures

- The top five or six performance measures used by the CEO vary widely by type of organization. In practice, organizations “trade off ” between using financial measures and using quality and productivity measures.
- The top management of partner and sponsor organizations uses a broad range of measures. No single measure is used universally and only 14 measures are used by as many as 70 percent of the sample.
- Few of the organizations surveyed make adjustments
for inflation in financial trend data.

2. Alignment of Organization Through

Measures

- Partner and sponsor organizations demonstrate strong intentions to vertically align the corporate performance measures system and plans/measures used at the lower levels of READ MORE >

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4 Sponsor Companies<BR>5 Partner Companies<BR>6 Executive Summary<BR>11 Key Findings<BR>43 Topical Insights<BR>99 Company Profiles<BR>

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