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The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by shift from capex to opex, increased use of UCaaS by SMBs, and growing need to collaborate and communicate globally.
The unified communication as a service market is segmented as below:
By Application
- Enterprise collaboration
- Enterprise telephony
- Contact center
By End-user
- BFSI
- ICT
- Healthcare
- Retail
- Others
By Geographical Landscape
- North America
- Europe
- APAC
- South America
- Middle East and Africa
The report on the unified communication as a service market covers the following areas:
- Unified communication as a service market sizing
- Unified communication as a service market forecast
- Unified communication as a service market industry analysis
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.
Table of Contents
Executive Summary
The publisher recognizes the following companies as the key players in the global unified communication as a service market: 8x8 Inc., ALE International, AT and T Inc., Avaya Inc., BT Group Plc, Microsoft Corp., Mitel Networks Corp., NEC Corp., NetScout Systems Inc., NTT Communications Corp., Oracle Corp., Orange SA, Sify Technologies Ltd., Tata Sons Pvt. Ltd., Telefonica SA, Telstra Ltd., Verizon Communications Inc., Vonage Holdings Corp., PanTerra Networks Inc., and RingCentral Inc..Commenting on the report, an analyst from the research team said: 'The latest trend gaining momentum in the market is increased adoption of BYOD and mobility.'
According to the report, one of the major drivers for this market is the shift from capex to opex.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- 8x8 Inc.
- ALE International
- AT and T Inc.
- Avaya Inc.
- BT Group Plc
- Microsoft Corp.
- Mitel Networks Corp.
- NEC Corp.
- NetScout Systems Inc.
- NTT Communications Corp.
- Oracle Corp.
- Orange SA
- Sify Technologies Ltd.
- Tata Sons Pvt. Ltd.
- Telefonica SA
- Telstra Ltd.
- Verizon Communications Inc.
- Vonage Holdings Corp.
- PanTerra Networks Inc.
- RingCentral Inc.