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The Corporate University: Learning Tools for Success

  • ID: 41843
  • January 1998
  • 78 pages
  • American Productivity & Quality Center, APQC
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Corporations are realizing that their most important assets are not equipment, technology, or machines but rather human capital and the know-how that resides in the minds of their employees. To maximize these valuable resources, many organizations have created corporate universities. Acting as the connective tissue of the organization, the corporate university links employee learning to overall company strategy and is beginning to drive business.

The purpose of this multi-organization benchmarking study was to identify and examine innovations, best practices, and key trends in the area of corporate learning initiatives and to gain insights and learnings about the processes involved. The goal was for participants to be able to direct their own training processes more effectively and identify any performance gaps, as well as gain a better understanding of issues and challenges involved in improving and re-engineering the training process.

Twenty-nine businesses participated in the study by attending a planning session, completing data-gathering surveys, and attending or hosting on-site interviews. Of those organizations, five were identified by the consortium as having a READ MORE >

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- Sponsor and Partner Organizations

A complete listing of the sponsor organizations in this study, as well as the best-practice (“partner”) organizations that were benchmarked for their
innovation and advancement in corporate learning initiatives.

- Executive Summary

A bird’s-eye view of the study, presenting the methodology used and the key findings discovered during the course of the study. These findings are
explored in detail in following sections.

- Key Findings

An in-depth look at the 11 key findings in four macro topic areas: the corporate influence, structural considerations, the learning process, and managing information. Organizational examples and quantitative
data provide supporting evidence for the findings.

- Partner Organization Profiles

Background information on the partner organizations, as well as a look at their corporate universitie

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