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Next-Generation Knowledge Management: Enabling Business Processes

  • ID: 42756
  • Report
  • January 2001
  • 136 pages
  • American Productivity & Quality Center, APQC
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Next-Generation Knowledge Management: Enabling Business Processes reveals a variety of knowledge management insights provided during APQC's sixth knowledge management conference in Houston in September 2001. In addition to keynote presentations from world business leaders in knowledge management, this publication summarizes breakout presentations highlighting KM business processes, measurement, strategies, and tools. More than 20 reader-friendly articles highlight research findings and techniques applied by KM experts. This compilation is a valuable resource in tracking emerging trends and valuable success stories.

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