Using Science and Technology Intelligence to Drive Business Results

  • ID: 42927
  • September 2001
  • 133 pages
  • American Productivity & Quality Center, APQC
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This Best-Practice Report is the result of a multiclient benchmarking study that identified and examined best practices in using science and technology intelligence (STI) to drive business results. The goal of the study was to enable participants to identify performance gaps or opportunities for improvement by comparing their own STI programs to other STI programs. Building on its successful predecessors and conducted in partnership with the Society of Competitive Intelligence Professionals (SCIP), this study focused on four areas in science and technology intelligence:

1. the justification and role of science and technology intelligence in driving
business results;

2. processes and techniques to collect, prioritize, analyze, and utilize science and technology intelligence across the organization;

3. storing technology intelligence and facilitating its distribution; and

4. measuring and analyzing successful science and technology intelligence programs.

Seventeen organizations participated in the consortium learning forum by
attending a series of planning sessions, completing data-gathering surveys, and/or attending or hosting on-site interviews. READ MORE >

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- Sponsor and Partner Organizations

A listing of the sponsor organizations in this study, as well as the best-practice (“partner”) organizations that were benchmarked for their innovation and advancement in science and technology intelligence.

- Executive Summary

A bird’s-eye view of the study, presenting the study focus and the methodology used throughout the course of the study. The findings are explored in detail in following sections.

- Findings

An in-depth look at the key findings of this study. The findings are supported by quantitative data and qualitative examples of practices employed by the partner organizations.

- Partner Organization Case Studies

Background information on the partner organizations and their innovative practices.

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