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2007 Trends to Watch: Retail Banking Technology


Description: Analysis of themes driving core research for our retail banking technology research stream in 2007

Scope of this title:
Focuses on the North American and European retail banking markets Explores how business trends and institution strategies across this industry are driving IT priorities, decision making and technology investment

Highlights of this title:
Top business issues center around the need for sustainable income generation, sales and service effectiveness centered around customer satisfaction & value proposition and operational agility and flexibility despite the inhibitors, we expect core systems investment to be a significant growth area for 2007, particularly in Europe, where a momentum effect is occurring from recent top-tier announcements of major projects, but also increasingly in the North American market. Considering the business drivers and technology themes discussed in this brief, we expect a number of key investment priorities for 2007, with some significant regional variations.

Reasons to order your copy:
This brief is essential reading for you to identify and track the key forces shaping the prospects for your business. Our lead analyst will outlines the trends in your market, explain how this has shaped our research agenda for 2007


Contents: OUR VIEW 1
CATALYST 1
SUMMARY 1
2007 TRENDS TO WATCH: RETAIL BANKING TECHNOLOGY 2
Top 3 business issues facing your industry 2
The need for sustainable income generation is driving renewed focus on sales & service effectiveness 2
Sales and service effectiveness needs to be founded on high customer satisfaction & value proposition 2
Focus on revenue growth requires supporting operational agility and flexibility to succeed 4
Wealth management technology 5
Security in retail banking 6
Core systems strategy in retail banking 7
Future investment priorities in retail banking technology 7
OUR TAKE 9
Investment priorities and trends for 2007 9
APPENDIX 11
Definitions/ abbreviations 11
Methodology 11
Further reading 11
Ask the analyst

List of Figures
Figure 1: Revenue growth through customer satisfaction is key to banking strategy 3
Figure 2: A high proportion of banks still have a significant lag in responding to change events 4
Figure 3: More banks are moving to developing standardized architectures 8
Figure 4: Top projects in 2007 will remain focused on compliance and branch, but shift towards core systems 10




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2007 Trends to Watch: Retail Banking Technology
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Please fax this form to:
(646) 607-1907 or (646) 964-6609 - From USA
+353 1 481 1716 or +353 1 653 1571 - From Rest of World