Mail Order in the US - Industry Market Research Report

At your door: The industry will endure further external pressures, including high-speed internet access

Mail Order retailers are companies that primarily use mail catalogs and TV to display and sell merchandise. Rapidly increasing competition from online shopping outlets forced mail order retailers to develop new strategies to prevent revenue losses or slow growth. E-commerce retailers offer levels of convenience that are highly attractive to consumers, lowering sales from mail order services, particularly among younger consumers. However, the industry benefited from the pandemic, as older consumers were encouraged to reduce exposure to the virus and stay at home. This resulted in higher sales, boosted profit and caused revenue to grow at an estimated CAGR of 4.2% to $216.5 billion over the past five years. However, increasing inflation and growing economic uncertainty are expected to result in a 2.3% drop in 2023 alone.

The Mail Order industry is composed of companies that primarily use mail catalogs or TV to attract clients and display merchandise. This industry does not include operators that generate sales through door-to-door marketing, brick-and-mortar retail or e-commerce.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry's key players and their market shares.