- Published: August 2008
Decision Matrix: Selecting an IT Systems Management Vendor (Competitor Focus)
- Published: December 2009
- 37 pages
This report provides a summary of IT systems management vendors' capabilities based on a quantitative assessment of their market impact and end user sentiment, as well as the technology features that they offer. Ovum also provides guidance for enterprises looking to deploy IT systems management solutions.
- Provides an overview of the most important trends affecting the IT systems management market and influencing its competitive dynamics.
- Delivers an overall comparison of IT systems management vendors in terms of their technology, user sentiment and market impact.
- Presents a detailed view of each vendor's IT systems management offering and capabilities, as well as advice on their suitability for enterprises.
- The report covers the following IT systems management vendors: BMC, CA, EMC, Fujitsu, HP, IBM, Microsoft, Novell and Symantec.
Highlights of this title
Realizing the value from an IT systems management deployment is critically dependent upon the vendor's ability to execute the organization's overall information management, security and risk and compliance strategies. As such, a decision to purchase one solution over another should be based on a broad array of factors.
The decision matrix clearly shows that the market is still dominated by the established vendors known as the 'Big Four', namely BMC, CA, HP and IBM. All of these vendors have a marked technology advantage over their challengers and while the gap between them and vendors like EMC and Microsoft has narrowed somewhat, their lead remains significant.
Of the 'Shortlist' vendors, HP has the most noteworthy performance overall. HP has the top technology and market impact scores, and also outperforms its closest competitors in terms of end-user sentiment. The vendor has also successfully translated its competitive advantage into customer wins and revenue growth.
Key reasons to purchase this title
- Gain detailed knowledge of IT systems management vendors' strengths with regards to technology, user sentiment and market impact.
- IT systems management vendors can benchmark their own performance against that of their competitors according to various key metrics.
- Enterprise IT managers will gain valuable insight to improve their IT systems management purchasing decisions.
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Organizational and technical developments are driving the growth of the systems management market
Systems management technology is a key component of efficient enterprise IT
Systems management is still primarily deployed by large enterprises
Green IT directly and indirectly stimulates the uptake of systems management
The optimal use of cloud computing requires an investment in systems management
Demand for virtualization management has followed the growth of virtualization
THE IT SYSTEMS MANAGEMENT DECISION MATRIX
The 'Big Four' dominate the systems management market, with HP gaining a slight lead
CA has significantly improved its end-user perceptions, but it still lags behind its competitors
Microsoft has made significant advances in its technology and is gradually closing in on the leaders
EMC has finally brought a coherent vision to the market with the release of Ionix
Market leaders: Technology
HP has gained an edge over the other 'Big Four' vendors
Surprisingly, Microsoft is the market leader in terms of virtualization and cloud management
Novell has some best-of-breed technologies, but lacks the necessary breadth
Market leaders: User Sentiment
EMC has impressed end-users with its product quality, client engagement and support
HP has good overall end-user sentiment but it needs to improve its client engagement and service levels
Market leaders: Impact
HP also leads in terms of its market impact ratings, with CA taking second place
HP has significantly outperformed the market in terms of revenue growth
BMC: IT Systems Management Radar
CA: IT Systems Management Radar
EMC: IT Systems Management Radar
Fujitsu: IT Systems Management Radar
IBM: IT Systems Management Radar
HP: IT Systems Management Radar
Microsoft: IT Systems Management Radar
Novell: IT Systems Management Radar
Symantec: IT Systems Management Radar
In summary, technology changes are leading to more efficient, controlled and automated IT
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List of Tables
Table 1: The IT systems management Decision Matrix
List of Figures
Figure 1: The IT Systems Management Decision Matrix
Figure 2: Market leaders analysis: Technology
Figure 3: Market leaders analysis: User sentiment
Figure 4: Market leaders analysis: Impact
Figure 5: The BMC IT Systems Management Radar
Figure 6: The CA IT Systems Management Radar
Figure 7: The EMC IT Systems Management Radar
Figure 8: The Fujitsu IT Systems Management Radar
Figure 9: The IBM IT Systems Management Radar
Figure 10: The HP IT Systems Management Radar
Figure 11: The Microsoft IT Systems Management Radar
Figure 12: The Novell IT Systems Management Radar
Figure 13: The Symantec IT Systems Management Radar