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Help Wanted: The Complete Guide to Human Resources for Canadian Entrepreneurs
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Description: |
Human Resources issues are among the most pressing that growing entrepreneurial companies face. Hiring and retaining the right talent are key to a companys competitive position, but the care and feeding of truly excellent employees does not come easily to many people, particularly those scrabbling to get a company off the ground, or struggling to manage explosive growth. Then there are the legal issues associated with employing other people (What can you ask and not ask in an interview? How do you terminate a problem employee? How do you develop policies and procedures for a growing workforce?). And the "softer" side of HR matters can be even more difficult to manage on a day-to-day basis: motivating your workforce in good times and bad, compensating employees appropriately, and dealing with problem employees. HR issues can take a huge amount of time and cost your company a lot if theyre not handled effectively. This book will offer practical advice on how to tackle this most important of areas.
About the Author
Margaret Butteriss is Vice-President of Human Resources at Fidelity Investments. Previously a management consultant, she advised clients such as Loblaw Companies Limited and Nortel on organization effectiveness and human resource management. She has also held senior human resource positions with Shell International in the U.K., Shell Canada, and Ontario Hydro. Her most recent book is Reinventing HR: Changing Roles to Create the High-Performance Organization.
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Contents: |
Acknowledgements: Business People on the Front Lines
Introduction
PART ONE— HR BASICS FOR SMALL BUSINESS
Chapter 1: HR Insights on Leadership .
Chapter 2: Attracting and Retaining the Right People .
PART TWO— THE RECRUITMENT PROCESS
Chapter 3: Creating an HR Plan .
Chapter 4: Job Descriptions and Conpetency Profiles .
Chapter 5: Sources of Candidates .
Chapter 6: The Interview .
Chapter 7: Reference Checks and the Offer Letter .
PART THREE— COMPENSATION
Chapter 8: Pay: Who Gets What? .
Chapter 9: Incentives .
Chapter 10: Benefits .
Chapter 11: Payroll Processes .
PART FOUR— DEVELOPMENT
Chapter 12: Good Communications and New Employee Orientation .
Chapter 13: Performance Reviews .
Chapter 14: Training and Development .
Chapter 15: Termination Procedures .
PART FIVE— SPECIAL ISSUES
Chapter 17: Advisory Boards .
Chapter 18: Planning for Management Succession .
Chapter 19: Hiring a Consultant .
FOOTNOTES
INDEX
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