Description:
The UK travel and tourism industry serves three main markets: domestic tourism by UK residents within the UK; outbound tourism by UK residents travelling abroad; and inbound tourism by overseas residents travelling to the UK. In 2005, total expenditure on UK travel and tourism was £69.11bn, a total of 235.2 million trips were made and 1.36 billion overnight stays were made. Between 2001 and 2005, the inbound sector was the best-performing of the three in terms of number of trips and bed nights spent. The performance of the domestic market was more subdued.
The domestic travel and tourism market has experienced a number of difficulties since 2001, including terrorist actions and the ongoing availability of low-cost outbound air travel, which has made overseas holidays much more attractive and economical.
Within the inbound market, the growing number of direct, low-cost services from Eastern Europe to many regional airports across the UK has boosted short-stay visitor numbers, and strong economic growth across much of Asia, most notably in China, India and South Korea, is helping to increase tourism from these countries to the UK.
Faced with repeated price wars on mass-market package-tour destinations such as Spain and the Canary Islands, many tour operators in the outbound market have been refocusing their strategies on niche sectors. Others are moving steadily away from the congested short-haul market towards long-haul destinations and specialist holidays, such as activity breaks.
The trend among consumers for organising independent travel over the Internet continues, and the traditional travel agencies are finding it hard to survive in their current format. Most are reducing the number of high-street branches they operate, while others are refocusing their retail presence to address the change. One leading chain, for example, is turning its travel agents into Web support centres, which help customers to book online. This development could dramatically redefine the role of the travel agent, resulting in further store closures in the future.
There is concern within the travel and tourism industry that a growing number of holidays or flights purchased online do not have insurance cover and, as a result, could prove to be costly for the consumer should the airline, tour operator or hotel go bankrupt before or while they are away. Many consumers are also opening themselves to financial risk because they wrongly assume they are covered — either through the travel operator or by their insurance — against companies collapsing. In 2005, the Civil Aviation Authority (CAA) and other regulatory bodies backed a parliamentary bill to levy £1 on all air passengers leaving the UK, in order to build up a fund to protect those left out of pocket by airline failures. The proposal failed, however, and it is now up to holidaymakers to ensure that they are financially protected.
The UK travel and tourism market is forecast to show further expansion between 2006 and 2010, with the outbound and inbound markets expected to outperform the domestic market. Nevertheless, the hot summer of 2006 is believed to have boosted the number of domestic tourists and expenditure, and could produce longer-term benefits if hot temperatures are repeated in future years. Conversely, environmental concerns, such as the high levels of carbon emissions from aircraft, together with the negative impact of mass tourism on the environment in general, could lead to higher taxes being imposed on the industry, which, in turn, could affect both inbound and outbound visitor numbers.
Contents:
1. Industry Overview
REPORT COVERAGE
REPORT BACKGROUND
ECONOMIC TRENDS
Population
Table 1.1: UK Resident Population Estimates by Sex (000), Mid-Years 2001-2005
Gross Domestic Product
Table 1.2: UK Gross Domestic Product at Current and Annual Prices (£m), 2001-2005
Inflation
Table 1.3: UK Rate of Inflation (%), 2001-2005
Unemployment
Table 1.4: Actual Number of Unemployed Persons in the UK (million), 2001-2005
Household Disposable Income
Table 1.5: UK Household Disposable Income Per Capita (£), 2001-2005
MARKET SIZE
By Value
Table 1.6: The Total UK Travel and Tourism Market by Value (£m), 2001-2005
By Volume
Number of Trips
Table 1.7: The Total UK Travel and Tourism Market by Number of Trips (000), 2001-2005
Number of Bed Nights
Table 1.8: The Total UK Travel and Tourism Market by Number of Bed Nights (million), 2001-2005
MARKET SEGMENTATION
Table 1.9: The Total UK Travel and Tourism Market by Sector by Value and Volume (£m, 000, million and %), 2005
Table 1.10: The Total UK Travel and Tourism Market by Average Expenditure Per Trip and Per Day, and Average Number of Bed Nights Per Trip (£ and number), 2005
UK Tourism
Table 1.11: The UK Tourism Market by Value and Volume (£m, 000, million and %), 2001-2005
Internal Tourism
Table 1.12: The UK Internal Tourism Market by Value and Volume (£m, 000, million and %), 2001-2005
International Tourism
Table 1.13: The UK International Tourism Market by Value and Volume (£m, 000, million and %), 2001-2005
Market Sectors 30
INDUSTRY STRUCTURE
Industry Synopsis
Scheduled Passenger Air Transport
Table 1.14: Average Financial Performance of Companies Engaged as Scheduled Passenger Air Transport Companies (£000, % and £), 2006
Non-Scheduled Passenger Air Transport
Table 1.15: Average Financial Performance of Companies Engaged as Non-Scheduled Passenger Air Transport Companies (£000, % and £), 2006
Water Transport
Table 1.16: Average Financial Performance of Companies Engaged in Water Transport (£000, % and £), 2006
Travel Agencies
Table 1.17: Average Financial Performance of Companies Engaged as Travel Agencies (£000, % and £), 2006
Hotels
Table 1.18: Average Financial Performance of Companies Engaged as Hotels (£000, % and £), 2006
Camping Sites
Table 1.19: Average Financial Performance of Companies Engaged as Camping Sites and Other Short-Stay Accommodation Providers (£000, % and £), 2006
Industry Concentration
Table 1.20: Estimated Market Shares of the Three Leading Companies in Selected Areas of Operation (%), 2006
Number of UK Businesses
Accommodation Providers
Table 1.21: Number of UK VAT-Based Enterprises Engaged as Hotels by Turnover Sizeband, 2001-2005
Table 1.22: Number of UK VAT-Based Enterprises Engaged in the Provision of Other Short-Stay Accommodation by Turnover Sizeband, 2005
Travel Agents and Tour Operators
Table 1.23: Number of UK VAT-Based Enterprises Engaged as Travel Agencies and Tour Operators by Turnover Sizeband, 2001-2005
Transport Providers
Table 1.24: Number of UK VAT-Based Enterprises Engaged in Other Scheduled Passenger Land Transport and Other Passenger Land Transport by Turnover Sizeband, 2001-2005
Table 1.25: Number of UK VAT-Based Enterprises Engaged in Scheduled and Non-Scheduled Passenger Air Transport by Turnover Sizeband, 2005
Table 1.26: Number of UK VAT-Based Enterprises Engaged in Rail Transport by Turnover Sizeband, 2005
Table 1.27: Number of UK VAT-Based Enterprises Engaged in Sea and Coastal Water Transport and Inland Water Transport by Turnover Sizeband, 2005
Employment
Table 1.28: Number of People Employed in the Hotels and Restaurants, Travel Agents, Air Transport and Water Transport Sectors (000), 2001-2005
Distribution
Table 1.29: The UK Outbound Holiday Market by Type of Arrangement (%), 2001-2005
MARKET POSITION
Table 1.30: The World's Leading Tourism Destinations by International Tourist Arrivals (million and %), 2005
KEY TRENDS
Travel and Tourism Market Recovery
Growing Popularity of Independent Travel
Low-Cost Airlines
Corporate Activity
Legislation
ATOL Ruling
KEY TRADE ASSOCIATIONS
Air Transport Users Council
Air Travel Insolvency Protection Advisory Committee
Airports Council International
Association of British Travel Agents
Association of European Airlines
Association of Independent Tour Operators
British Air Transport Association
Civil Aviation Authority
Federation of Tour Operators
Guild of European Business Travel Agents
Guild of Travel Management Companies
International Air Transport Association
International Civil Aviation Organization
Passenger Shipping Association
World Tourism Organization
World Travel & Tourism Council
2. PEST Analysis
POLITICAL FACTORS
Tourism Tax Proposals
UK Probes Travel Insurance Sales
EU Clamps Down on Airline Fares
Wider Reform of EU Aviation Law
Concerns over Holiday Protection Confusion
The End of ATOL
Consequences of Delay in Appeal Court Decision on ATOL
ECONOMIC FACTORS
Proposals to Raise Air Travel Tax
More Company Failures
Benefits of 2012 Olympics to UK Tourism
Climate Change Could Bring Tourists to UK
SOCIAL FACTORS
Industry Could do More to Attract 20 Million Potential Visitors
Homeworking Takes Off
Responsible Tourism
Organisations Target At-Risk Travellers
TECHNOLOGICAL FACTORS
WEEE Directive
Online Check-In for Hotels
The End of Multiple Brochure Editions
Dynamic Packaging
Thomson to Deliver `Rep' Services by Mobile Phone
New Self-Service Check-In Kiosks
3. Key Note Research
INTRODUCTION
NUMBER OF HOLIDAYS TAKEN
Table 3.1: Penetration of Holidays Taken in the Last 12 Months (% of adults), 2001-2005
Table 3.2: Number of Holidays Taken in the Last 12 Months (% of adults), 2005
Table 3.3: Number of Holidays Taken in the British Isles and Abroad in the Last 12 Months (% of adults), 2004 and 2005
Table 3.4: Adults Who Had Taken One Holiday in the British Isles and Abroad in the Last 12 Months by Sex, Age, Social Grade, Region and Size of Household (% of adults), 2005
Table 3.5: Profiles of Adults Who Had Taken One Holiday in the British Isles and Abroad in the Last 12 Months by Sex, Age, Social Grade, Region and Size of Household (% of adults), 2005
PLANNING A HOLIDAY
Table 3.6: Sources Used to Obtain Information for Last Holiday Taken in the Last 12 Months (% of adults), 2005
BOOKING A HOLIDAY
Table 3.7: Method of Booking Last Holiday Taken in the Last 12 Months (% of adults), 2005
Table 3.8: Amount of Time in Advance Booking was Made for Last Holiday Taken in the Last 12 Months (% of adults), 2005
METHOD OF TRAVEL
Table 3.9: Main Method of Travel Used for Last Holiday Taken in the Last 12 Months (% of adults), 2005
TYPE OF ACCOMMODATION
Table 3.10: Type of Accommodation Used on Last Holiday Taken in the Last 12 Months (% of adults), 2005
TYPE OF HOLIDAY
Table 3.11: Last Holiday Taken in the Last 12 Months by Type of Holiday (% of adults), 2005
LENGTH OF STAY
Table 3.12: Length of Stay of Last Holiday Taken in the Last 12 Months (% of adults), 2005
COST OF HOLIDAY
Table 3.13: Total Cost of Last Holiday Taken in the Last 12 Months (% of adults), 2005
4. Competitive Structure
THE MARKETPLACE
Table 4.1: Market Leaders in the UK Travel and Tourism Industry by Markets and Industry, 2004
MARKET LEADERS
British Airways PLC
Company Structure
Financial Results
Thomsonfly Ltd
Company Structure
Financial Results
FirstGroup PLC
Company Structure
Financial Results
National Express Group PLC
Company Structure
Financial Results
P&O Ferries Ltd
Company Structure
Financial Results
TUI UK Ltd
Company Structure
Financial Results
OTHER COMPANIES
OUTSIDE SUPPLIERS
MARKETING ACTIVITY
Table 4.2: Main Media Advertising Expenditure by Main Sectors in the Travel and Tourism Industry (£000), Years Ending March 2002-2006
5. The Domestic Market
DEFINITION
KEY TRENDS
MARKET SIZE
Table 5.1: The Total UK Domestic Travel and Tourism Market by Value and Volume (£m and million), 2001-2005
By Purpose of Trip
Table 5.2: The Total UK Domestic Travel and Tourism Market by Purpose of Trip by Volume (million and %), 2001-2005
Table 5.3: The Total UK Domestic Travel and Tourism Market by Purpose of Trip by Value (£m and %), 2001-2005
Holidays
Table 5.4: The UK Domestic Holiday Tourism Market by Length of Stay, Number of Trips and Expenditure (million, £m and %), 2005
By Season
Table 5.5: The UK Domestic Travel and Tourism Market by Season of Stay, Number of Trips and Expenditure (million, £m and %), 2005
By Destination
Table 5.6: Distribution of Domestic Tourism in the UK by Government Office Region (million, £m and %), 2005
By Mode of Transport
Table 5.7: UK Domestic Tourism by Mode of Transport (% of trips), 2001-2005
By Type of Accommodation
Table 5.8: UK Domestic Tourism by Serviced Accommodation Occupancy (%), 2001-2005
Table 5.9: UK Domestic Tourism by Type of Accommodation (% of trips), 2001-2005
Table 5.10: UK Domestic Tourism by Type of Accommodation by Expenditure (%), 2001-2005
SUPPLY STRUCTURE
Transport Operators
Bus and Coach Operators
Table 5.11: Leading Bus Operators in the UK by Size of Fleet (number and %), 2005
Train Operators
Table 5.12: Passenger Train Operating Companies in Great Britain, July 2006
Airline Operators
Table 5.13: Number of Aircraft in Service with UK Airlines, 2002-2005
Table 5.14: Size of UK Airlines by Available Seat Capacity and Seat Capacity Used (000 seat kilometres and %), 2005
Table 5.15: Domestic Air Passengers Uplifted by Scheduled and Charter Flights (000), 2001-2005
Accommodation Providers
MAJOR PLAYERS
Bus and Coach Operators
Arriva PLC
Stagecoach Group PLC
The Go-Ahead Group PLC
Train Operators
Table 5.16: Passenger Kilometres, Passenger Journeys and Passenger Revenue (billion, million and £m), Years Ending March 2002-2006
Table 5.17: Main Train Operating Companies by Distance Travelled (million passenger kilometres and %), Year Ending March 2006
Table 5.18: Main Train Operating Companies by Distance Travelled and Number of Passenger Journeys (million passenger kilometres, million and kilometres), Year Ending March 2006
Accommodation Providers — Hotels
Best Western Great Britain
Choice Hotels Europe
Corus Hotels PLC
De Vere Group PLC
Hilton International
InterContinental Hotels Group PLC
Jarvis Hotels Ltd
Millennium & Copthorne Hotels PLC
Premier Travel Inn Ltd
Thistle Hotels Ltd
Travelodge
Other Accommodation Providers
Bourne Leisure Group Ltd
Holidaybreak PLC
Holiday Cottages Group Ltd
MARKETING ACTIVITY
Bus and Coach Operators
Table 5.19: Main Media Advertising Expenditure by UK Bus and Coach Operators (£000), Years Ending March 2002-2006
Train Operators
Table 5.20: Main Media Advertising Expenditure by UK Train Operators (£000), Years Ending March 2002-2006
Hotels
Table 5.21: Main Media Advertising Expenditure by UK Hotels (£000), Years Ending March 2002-2006
Holiday Camps
Table 5.22: Main Media Advertising Expenditure by Holiday Resorts (£000), Years Ending March 2002-2006
BUYING BEHAVIOUR
Table 5.23: Adults Who Had Taken One, Two and Three or More Holidays in the British Isles in the Last 12 Months by Sex, Age, Social Grade and Region (% of adults), 2005
FORECASTS 2006 TO 2010
Table 5.24: The Forecast UK Domestic Travel and Tourism Market by Value and Volume (£m and million), 2006-2010
6. The Outbound Market
DEFINITION
By Purpose of Trip
By Destination
By Mode of Transport
By Type of Arrangement
KEY TRENDS
MARKET SIZE
Table 6.1: The Total UK Outbound Travel and Tourism Market by Value and Volume (£m, 000 and million), 2001-2005
By Purpose of Trip
Table 6.2: The Total UK Outbound Travel and Tourism Market by Purpose of Trip by Volume (000 and %), 2001-2005
Table 6.3: The Total UK Outbound Travel and Tourism Market by Purpose of Trip by Main Regional Destination (000 trips and %), 2005
By Destination
Table 6.4: The Total UK Outbound Travel and Tourism Market by Destination (000 trips and %), 2001-2005
By Mode of Transport
Table 6.5: The Total UK Outbound Travel and Tourism Market by Mode of Transport (000 trips), 2001-2005
By Type of Arrangement
Table 6.6: The Total UK Outbound Holiday Market by Type of Arrangement and Mode of Transport (000 trips and %), 2001-2005
The Cruise Sector
Table 6.7: The UK Open Sea Cruise Market by Destination (000 passengers), 2001-2005
SUPPLY STRUCTURE
Outbound Tour Operators
Table 6.8: Number of ABTA-Registered Tour Operators in the UK and Average Number of Package Holidays Sold (number and 000), December 2001-2005
ATOL Protected Flights and Holidays
Table 6.9: Seats Licensed to the Leading Tourism Groups and Companies (000 and %), Years Ending September 2005 and 2006
Table 6.10: Number of Passengers Carried and Market Shares of Leading AIT Operators (000 and %), Years Ending September 2001-2005
Travel Agents
Table 6.11: Leading UK Travel Agents by Number of Branches (number and %), Years Ending March 2002-2006
MAJOR PLAYERS
MyTravel Group PLC
First Choice Holidays PLC
Thomas Cook UK Ltd
Charter Airlines
First Choice Airways Ltd
Monarch Airlines Ltd
MyTravel Airways Ltd
Thomas Cook Airlines UK Ltd
MARKETING ACTIVITY
Tour Operators
Table 6.12: Main Media Advertising Expenditure by UK Overseas Tour Operators (£000), Years Ending March 2002-2006
Travel Agents
Table 6.13: Main Media Advertising Expenditure by UK Travel Agents (£000), Years Ending March 2002-2006
Online Travel Agents
Table 6.14: Main Media Advertising Expenditure by Online Travel Agents (£000), Years Ending March 2004-2006
BUYING BEHAVIOUR
Table 6.15: Adults Who Had Taken One, Two and Three or More Holidays Abroad in the Last 12 Months by Sex, Age, Social Grade and Region (% of adults), 2005
FORECASTS 2006 TO 2010
Table 6.16: The Forecast UK Outbound Travel and Tourism Market by Value and Volume (£m, 000 and million), 2006-2010
7. The Inbound Market
DEFINITION
By Purpose of Trip
By Country of Origin
By Mode of Transport
By Type of Arrangement
KEY TRENDS
MARKET SIZE
Table 7.1: The Total UK Inbound Travel and Tourism Market by Value and Volume (£m, 000 and million), 2001-2005
By Purpose of Trip
Table 7.2: The Total UK Inbound Travel and Tourism Market by Purpose of Trip by Volume (000 and %), 2001-2005
Table 7.3: The Total UK Inbound Travel and Tourism Market by Purpose of Trip and Region of Residence (000 trips and %), 2005
Table 7.4: The Total UK Inbound Travel and Tourism Market by Type of Trip (000 trips and %), 2001-2005
By Country of Origin
Table 7.5: The Total UK Inbound Travel and Tourism Market by Country of Origin (000 trips and %), 2001-2005
By Mode of Transport
Table 7.6: The Total UK Inbound Travel and Tourism Market by Mode of Transport (000 trips), 2001-2005
By Type of Arrangement
Table 7.7: The Total UK Inbound Holiday Market by Type of Arrangement and Mode of Transport (000 trips and %), 2001-2005
Table 7.8: The Total UK Inbound Holiday Market by Type of Arrangement by Region of Residence (000 trips and %), 2005
SUPPLY STRUCTURE
BUYING BEHAVIOUR
By Length of Stay
Table 7.9: Number of Trips and Expenditure by Overseas Visitors to the UK by Length of Stay (000 and £m), 2000 and 2005
By Age
Table 7.10: Number of Trips and Expenditure by Overseas Visitors to the UK by Age (000 and £m), 2000 and 2005
FORECASTS 2006 TO 2010
Table 7.11: The Forecast UK Inbound Travel and Tourism Market by Value and Volume (£m, 000 and million), 2006-2010
8. A Global Perspective
market value and volume
Table 8.1: International Tourist Arrivals and Receipts (million and $bn), 2001-2005
By Region
Table 8.2: International Tourist Arrivals by Region (million and %), 2004 and 2005
Table 8.3: International Tourist Receipts by Region ($bn and %), 2004 and 2005
WORLD'S MOST VISITED DESTINATIONS
By Arrivals
Table 8.4: The World's Leading Tourism Destinations by International Tourist Arrivals (million and %), 2004 and 2005
By Receipts
Table 8.5: The World's Leading Tourism Destinations by International Tourist Receipts ($bn and %), 2004 and 2005
Passenger Numbers Served by World Airports
Table 8.6: Total Number of Passengers Served by the World's Airports (million), 2004 and 2005
FORECAST GLOBAL EXPENDITURE ON TRAVEL AND TOURISM
Personal Expenditure
Table 8.7: Forecast Expenditure on Personal Travel and Tourism by Country ($bn and %), 2006
Business Expenditure
Table 8.8: Forecast Expenditure on Business Travel by Government and Industry ($bn and %), 2006
Future Trends
9. The Future
ECONOMIC BACKGROUND
Gross Domestic Product
Table 9.1: Forecast UK Growth in Gross Domestic Product in Real Terms (%), 2006-2010
Inflation
Table 9.2: Forecast UK Rate of Inflation (%), 2006-2010
Unemployment
Table 9.3: Forecast Actual Number of Unemployed Persons in the UK (million), 2006-2010
Population
Table 9.4: Forecast UK Resident Population by Sex (000), Mid-Years 2006-2010
Forecasts 2006 TO 2010
Table 9.5: The Forecast UK Travel and Tourism Market by Value and Volume (£m and million), 2006-2010
FUTURE TRENDS
Bed Tax
Welcome Legacy
City Breaks for the East Europeans
Increased Air Capacity
Global Economic Factors
Terrorism and Health Scares
Weakness of the US Dollar
10. Consumer Confidence
METHODOLOGY
KEY FINDINGS THIS QUARTER
THE WILLINGNESS TO BORROW
Confidence Rebounds
Table A: The Average Amount Consumers Are Willing to Borrow in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), August 2005-2006
Fewer Adults Wish to Borrow
Table B: The Number of Adults Willing to Borrow in Order to Purchase Expensive Items (000 and %), August 2005-2006
SPENDING FROM SAVINGS
Strong Recovery in Spending from Savings
Table C: The Average Amount Consumers Are Willing to Spend from Savings in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), August 2005-2006
Savings Grow in Relative Importance
Table D: The Average Amounts Adults Are Confident Spending to Purchase Expensive Items (£ and %), August 2005-2006
11. Further Sources
Associations
General Sources
Government Publications
Bisnode Sources
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