Complaint Handling, MDR's & Recalls

This presentation will review the regulations and point out some of the pitfalls in complaint handling and reporting.

Why Should You Attend:

Medical device firms need to be aware of the benefits of compliance as well as the dangers of inadequate complaint handling. This Webinar will explain the regulatory process and in understandable terms.

Many medical device firms face regulatory issues as a result of inadequate complaint handling. FDA has explicit complaint handling requirements and poor complaint & reporting procedures often result in costly recalls and warning letters. FDA warning letters and recalls are posted on FDA’s website and published in trade magazines, newspapers available to firm’s competitors, and has even driven the firm’s stocks down. This presentation will review the regulations and point out some of the pitfalls in complaint handling and reporting.

Areas Covered in the Webinar:

• FDA’s Complaint Definition 820.3 (b).
• Complaint Documentation.
• Part 803 - Medical Device Reporting.
• Part 806 - Reports of Corrections & Removals.
• Warning letters and other FDA Remedies.
• Complaint Handling Pitfalls.

Who Will Benefit:

Medical device firms need to be aware of the benefits of compliance as well as the dangers of inadequate complaint handling. This Webinar will explain the regulatory process and in understandable terms. Some employees who wish to gain a better understanding include:

Quality & Regulatory Professionals

• Manufacturing & Design Engineers
• Marketing Product Managers
• Corporate & Operations Executives