According to the publisher's latest market study on “Consumer Video Feedback Software Market Forecast to 2028 - COVID-19 Impact and Global Analysis - by Deployment and End User,” market is expected to grow from US$ 1,505.15 million in 2021 to US$ 2,539.61 million by 2028; it is estimated to grow at a CAGR of 7.8% during 2021-2028.
Accentuating Growth of Cloud Platform-Based Solutions Across Enterprises to Drive Market Growth during Forecast Period
The rising adoption of cloud technology globally is transforming the working pattern across diverse industry verticals by augmenting the security, IT, and DevOps, thereby boosting the development of innovative and interactive solutions for enhanced user experience. Owing to the potential benefits of cloud technology, the adoption of cloud-based solutions among enterprises is augmenting drastically since past few years. The cloud-based solutions enable the enterprises to have easy scalability and operational flexibility, along with reduced costs and operational risks. Constant development in the cloud architectures and algorithms and integration of advanced features in cloud solutions, are fueling the adoption of these solutions in diverse industry verticals such as BFSI, IT & telecom, retail, and FMCG. Cloud-based consumer video feedback software is an attractive option for companies due to several benefits such as extraction of real time feedbacks from the customers, regular data backup, high security, comparatively low operations costs, and instant provisioning features provided by these solutions. Therefore, scalability, high level of security, operational flexibility, easy deployment, and affordability are some of key advantages that are expected to boost the adoption of cloud-based consumer video feedback software solutions among enterprises in the coming years.
Amid COVID-19 outbreak, the use of consumer video feedback software in the global market has increased. Organizations are using tools, such as consumer video feedback software, to understand customers’ behavior and improve their experience in the pandemic. Meanwhile, the high penetration rate of internet coupled with government initiatives, such as The European Digital Strategy, is among other factors bolstering the adoption of consumer video feedback software in Europe. Many small retailers who were planning to implement consumer video feedback software in the beginning of 2020 have postponed their software implementation process. However, with slow recovery from COVID-19 cases in the beginning of 2021, many retail stores, hospitality, and FMCG industry in countries such as the UK and Germany have started rebounding in terms of sales. The footfall in malls and restaurants in 2021 is slowly reaching the pre-lockdown situation, thereby helping the Europe consumer video feedback software market to recover.
The global consumer video feedback software market is segmented into five major regions-North America, Europe, APAC, MEA, and SAM. Based on deployment, the market is bifurcated into cloud and on premise. In 2020, the cloud segment accounted for a larger share in the market. Based on end user, the consumer video feedback software market is segmented into FMCG, BFSI, electronics, IT and telecom, retail, hospitality, and others. In 2020, the FMCG segment accounted for the largest share in the market.Reasons to Buy
Accentuating Growth of Cloud Platform-Based Solutions Across Enterprises to Drive Market Growth during Forecast Period
The rising adoption of cloud technology globally is transforming the working pattern across diverse industry verticals by augmenting the security, IT, and DevOps, thereby boosting the development of innovative and interactive solutions for enhanced user experience. Owing to the potential benefits of cloud technology, the adoption of cloud-based solutions among enterprises is augmenting drastically since past few years. The cloud-based solutions enable the enterprises to have easy scalability and operational flexibility, along with reduced costs and operational risks. Constant development in the cloud architectures and algorithms and integration of advanced features in cloud solutions, are fueling the adoption of these solutions in diverse industry verticals such as BFSI, IT & telecom, retail, and FMCG. Cloud-based consumer video feedback software is an attractive option for companies due to several benefits such as extraction of real time feedbacks from the customers, regular data backup, high security, comparatively low operations costs, and instant provisioning features provided by these solutions. Therefore, scalability, high level of security, operational flexibility, easy deployment, and affordability are some of key advantages that are expected to boost the adoption of cloud-based consumer video feedback software solutions among enterprises in the coming years.
Amid COVID-19 outbreak, the use of consumer video feedback software in the global market has increased. Organizations are using tools, such as consumer video feedback software, to understand customers’ behavior and improve their experience in the pandemic. Meanwhile, the high penetration rate of internet coupled with government initiatives, such as The European Digital Strategy, is among other factors bolstering the adoption of consumer video feedback software in Europe. Many small retailers who were planning to implement consumer video feedback software in the beginning of 2020 have postponed their software implementation process. However, with slow recovery from COVID-19 cases in the beginning of 2021, many retail stores, hospitality, and FMCG industry in countries such as the UK and Germany have started rebounding in terms of sales. The footfall in malls and restaurants in 2021 is slowly reaching the pre-lockdown situation, thereby helping the Europe consumer video feedback software market to recover.
Key Findings of Study:
The global consumer video feedback software market is segmented into five major regions-North America, Europe, APAC, MEA, and SAM. Based on deployment, the market is bifurcated into cloud and on premise. In 2020, the cloud segment accounted for a larger share in the market. Based on end user, the consumer video feedback software market is segmented into FMCG, BFSI, electronics, IT and telecom, retail, hospitality, and others. In 2020, the FMCG segment accounted for the largest share in the market.Reasons to Buy
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global consumer video feedback software market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the global consumer video feedback software market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution.
Table of Contents
1. Introduction1.1 Study Scope1.2 The Publisher's Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Consumer Video Feedback Software Market Landscape4.1 Market Overview
4.2 PEST Analysis
4.2.1 North America
4.2.2 Europe
4.2.3 Asia-Pacific
4.2.4 Middle East and Africa
4.2.5 South America
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. Consumer Video Feedback Software Market - Key Market Dynamics5.1 Market Drivers
5.1.1 Rising Requirement for Data Driven Solutions for Enhanced Decision-Making
5.1.2 Growing Fast Moving Consumer Goods (FMCG) and Retail Industries
5.2 Market Restraints
5.2.1 Lack of Adoption in Developing Countries
5.3 Market Opportunities
5.3.1 High Growth Potential in Small and Medium-Sized Enterprises (SMEs) Sector
5.4 Future Trends
5.4.1 Accentuating Growth of Cloud Platform Based Solutions Across Enterprises
5.5 Impact Analysis of Drivers and Restraints
6. Consumer Video Feedback Software Market - Global Analysis6.1 Consumer Video Feedback Software Market Global Overview
6.2 Consumer Video Feedback Software Market - Global Revenue and Forecast to 2028 (US$ Million)
6.3 Market Positioning - Five Key Players
7. Consumer Video Feedback Software Market Analysis - By Deployment7.1 Overview
7.2 Global Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028
7.3 Cloud
7.3.1 Overview
7.3.2 Cloud: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
7.4 On Premise
7.4.1 Overview
7.4.2 On Premise: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8. Consumer Video Feedback Software Market Analysis - By End-User8.1 Overview
8.2 Global Consumer Video Feedback Software Market Breakdown, By End-User, 2020 & 2028
8.3 FMCG
8.3.1 Overview
8.3.2 FMCG: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8.4 BFSI
8.4.1 Overview
8.4.2 BFSI: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8.5 Electronics
8.5.1 Overview
8.5.2 Electronics: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8.6 IT & Telecom
8.6.1 Overview
8.6.2 IT & Telecom: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8.7 Retail
8.7.1 Overview
8.7.2 Retail: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8.8 Hospitality
8.8.1 Overview
8.8.2 Hospitality: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
8.9 Other End Users
8.9.1 Overview
8.9.2 Other End Users: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)
9. Consumer Video Feedback Software Market - Geographic Analysis9.1 Overview
9.2 North America: Consumer Video Feedback Software Market
9.2.1 Overview
9.2.2 North America Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.2.3 North America Consumer Video Feedback Software Market Breakdown, By Deployment
9.2.4 North America Consumer Video Feedback Software Market Breakdown, By End User
9.2.5 North America Consumer Video Feedback Software Market Breakdown, by Country
9.2.5.1 US Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.2.5.1.1 US Consumer Video Feedback Software Market Breakdown, by Deployment
9.2.5.1.2 US Consumer Video Feedback Software Market Breakdown, By End User
9.2.5.2 Canada Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.2.5.2.1 Canada Consumer Video Feedback Software Market Breakdown, by Deployment
9.2.5.2.2 Canada Consumer Video Feedback Software Market Breakdown, By End User
9.2.5.3 Mexico Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.2.5.3.1 Mexico Consumer Video Feedback Software Market Breakdown, by Deployment
9.2.5.3.2 Mexico Consumer Video Feedback Software Market Breakdown, By End User
9.3 Europe: Consumer Video Feedback Software Market
9.3.1 Overview
9.3.2 Europe: Consumer Video Feedback Software Market Revenue and Forecast to 2028 (US$ Million)
9.3.3 Europe Consumer Video Feedback Software Market Breakdown, By Deployment
9.3.4 Europe Consumer Video Feedback Software Market Breakdown, By End User
9.3.5 Europe Consumer Video Feedback Software Market Breakdown, by Country
9.3.5.1 Germany Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.3.5.1.1 Germany Consumer Video Feedback Software Market Breakdown, by Deployment
9.3.5.1.2 Germany Consumer Video Feedback Software Market Breakdown, By End User
9.3.5.2 France Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.3.5.2.1 France Consumer Video Feedback Software Market Breakdown, by Deployment
9.3.5.2.2 France Consumer Video Feedback Software Market Breakdown, By End User
9.3.5.3 Italy Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.3.5.3.1 Italy Consumer Video Feedback Software Market Breakdown, by Deployment
9.3.5.3.2 Italy Consumer Video Feedback Software Market Breakdown, By End User
9.3.5.4 UK Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.3.5.4.1 UK Consumer Video Feedback Software Market Breakdown, by Deployment
9.3.5.4.2 UK Consumer Video Feedback Software Market Breakdown, By End User
9.3.5.5 Russia Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.3.5.5.1 Russia Consumer Video Feedback Software Market Breakdown, by Deployment
9.3.5.5.2 Russia Consumer Video Feedback Software Market Breakdown, By End User
9.3.5.6 Rest of Europe Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.3.5.6.1 Rest of Europe Consumer Video Feedback Software Market Breakdown, by Deployment
9.3.5.6.2 Rest of Europe Consumer Video Feedback Software Market Breakdown, By End User
9.4 APAC: Consumer Video Feedback Software Market
9.4.1 Overview
9.4.2 APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.3 APAC Consumer Video Feedback Software Market Breakdown, By Deployment
9.4.4 APAC Consumer Video Feedback Software Market Breakdown, By End User
9.4.5 APAC Consumer Video Feedback Software Market Breakdown, by Country
9.4.5.1 China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.5.1.1 China Consumer Video Feedback Software Market Breakdown, by Deployment
9.4.5.1.2 China Consumer Video Feedback Software Market Breakdown, By End User
9.4.5.2 India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.5.2.1 India Consumer Video Feedback Software Market Breakdown, by Deployment
9.4.5.2.2 India Consumer Video Feedback Software Market Breakdown, By End User
9.4.5.3 Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.5.3.1 Japan Consumer Video Feedback Software Market Breakdown, by Deployment
9.4.5.3.2 Japan Consumer Video Feedback Software Market Breakdown, By End User
9.4.5.4 South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.5.4.1 South Korea Consumer Video Feedback Software Market Breakdown, by Deployment
9.4.5.4.2 South Korea Consumer Video Feedback Software Market Breakdown, By End User
9.4.5.5 Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.5.5.1 Australia Consumer Video Feedback Software Market Breakdown, by Deployment
9.4.5.5.2 Australia Consumer Video Feedback Software Market Breakdown, By End User
9.4.5.6 Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.4.5.6.1 Rest of APAC Consumer Video Feedback Software Market Breakdown, by Deployment
9.4.5.6.2 Rest of APAC Consumer Video Feedback Software Market Breakdown, By End User
9.5 MEA: Consumer Video Feedback Software Market
9.5.1 Overview
9.5.2 MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.5.3 MEA Consumer Video Feedback Software Market Breakdown, By Deployment
9.5.4 MEA Consumer Video Feedback Software Market Breakdown, By End User
9.5.5 MEA Consumer Video Feedback Software Market Breakdown, By Country
9.5.5.1 Saudi Arabia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.5.5.1.1 Saudi Arabia Consumer Video Feedback Software Market Breakdown, by Deployment
9.5.5.1.2 Saudi Arabia Consumer Video Feedback Software Market Breakdown, By End User
9.5.5.2 UAE Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.5.5.2.1 UAE Consumer Video Feedback Software Market Breakdown, by Deployment
9.5.5.2.2 UAE Consumer Video Feedback Software Market Breakdown, By End User
9.5.5.3 South Africa Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.5.5.3.1 South Africa Consumer Video Feedback Software Market Breakdown, by Deployment
9.5.5.3.2 South Africa Consumer Video Feedback Software Market Breakdown, By End User
9.5.5.4 Rest of MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)
9.5.5.4.1 Rest of MEA Consumer Video Feedback Software Market Breakdown, by Deployment
9.5.5.4.2 Rest of MEA Consumer Video Feedback Software Market Breakdown, By End User
9.6 SAM: Consumer Video Feedback Software Market
9.6.1 Overview
9.6.2 SAM Consumer Video Feedback Software Market Revenue and Forecast to 2028 (US$ Million)
9.6.3 SAM Consumer Video Feedback Software Market Breakdown, By Deployment
9.6.4 SAM Consumer Video Feedback Software Market Breakdown, By End User
9.6.5 SAM Consumer Video Feedback Software Market Breakdown, by Country
9.6.5.1 Brazil Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.6.5.1.1 Brazil Consumer Video Feedback Software Market Breakdown, by Deployment
9.6.5.1.2 Brazil Consumer Video Feedback Software Market Breakdown, By End User
9.6.5.2 Argentina Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.6.5.2.1 Argentina Consumer Video Feedback Software Market Breakdown, by Deployment
9.6.5.2.2 Argentina Consumer Video Feedback Software Market Breakdown, By End User
9.6.5.3 Rest of SAM Consumer Video Feedback Software Market, Revenue and Forecast to 2028
9.6.5.3.1 Rest of SAM Consumer Video Feedback Software Market Breakdown, by Deployment
9.6.5.3.2 Rest of SAM Consumer Video Feedback Software Market Breakdown, By End User
10. Consumer Video Feedback Software Market - COVID-19 Impact Analysis10.1 Overview
10.2 North America
10.3 Europe
10.4 Asia Pacific
10.5 Middle East and Africa
10.6 South America
11. Industry Landscape11.1 Overview
11.2 Market Initiative
11.3 New Product Development
12. Company Profiles12.1 UserTesting
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 dscout, Inc.
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 FocusVision
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 Qualtrics
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 Medallia Inc.
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
12.6 Voxpopme
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Products and Services
12.6.4 Financial Overview
12.6.5 SWOT Analysis
12.6.6 Key Developments
12.7 Product Peel, Inc.
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Products and Services
12.7.4 Financial Overview
12.7.5 SWOT Analysis
12.7.6 Key Developments
12.8 Typeform
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Products and Services
12.8.4 Financial Overview
12.8.5 SWOT Analysis
12.8.6 Key Developments
12.9 Phonic Inc.
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Products and Services
12.9.4 Financial Overview
12.9.5 SWOT Analysis
12.9.6 Key Developments
12.10 Discuss.io
12.10.1 Key Facts
12.10.2 Business Description
12.10.3 Products and Services
12.10.4 Financial Overview
12.10.5 SWOT Analysis
12.10.6 Key Developments
13. Appendix13.1 About the Publisher
13.2 Word Index
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- UserTesting
- Dscout, Inc.
- FocusVision
- Qualtrics
- Medallia Inc.
- Voxpopme Ltd.
- Product Peel, Inc.
- Typeform
- Phonic Inc.
- Discuss.io
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 139 |
| Published | July 2021 |
| Forecast Period | 2021 - 2028 |
| Estimated Market Value ( USD | $ 1505.15 Million |
| Forecasted Market Value ( USD | $ 2539.61 Million |
| Compound Annual Growth Rate | 7.8% |
| Regions Covered | Global |
