An Overview of the Enterprise Instant Messaging Market in South Africa
- Language: English
- 107 Pages
- Published: August 2011
- Region: South Africa
This Insight discusses the changing paradigm of the telecommunications marketplace with a special focus on voice and unified messaging. It identifies the benefits of independent messaging solutions that integrate with multiple PBXs and offer customers a greater flexibility. Finally, it discusses the specific advantages of AVST's CallXpress solution and provides two case studies on CallXpress deployments that prove its value proposition.
1 AVST THRIVES IN AN INCREASINGLY COMPETITIVE ENVIRONMENT
Voice Messaging Revisited
Shifting Paradigm
Competition Intensifies as the Value Proposition Evolves
Independent Messaging Vendors Offer Greater Flexibility
Case Studies Prove the Unique Value Proposition of CallXpress
Introduction
CallXpress Meets Evolving Customer Needs - Banyan Productions
CallXpress Meets Specific Customer Needs - Rowan University
Conclusion
| Format | Properties | |
|---|---|---|
| Site License | The report will be emailed to you. The report is sent in PDF format. | This is a site license, allowing all users within a given geographical location of your organisation access to the product. |
| Site License | A copy of the report will be emailed to you and a printed copy will be shipped to you. The Electronic copy is sent in PDF format. | This is a site license, allowing all users within a given geographical location of your organisation access to the product. |
| Enterprisewide | The report will be emailed to you. The report is sent in PDF format. | This is an enterprise license, allowing all employees within your organisation access to the product. |
| Enterprisewide | A copy of the report will be emailed to you and a printed copy will be shipped to you. The Electronic copy is sent in PDF format. | This is an enterprise license, allowing all employees within your organisation access to the product. |