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VoIP Adoption within the US Mid-Size Business Segment
In-Stat/MDR, Aug 2007, Pages: 18
Although VoIP is still in the relatively early stages of adoption, US businesses are beginning to gravitate to preferred flavors of VoIP. The mid-size segment adoption trends generally reflect most US businesses, with a slightly higher appetite for in-house IP PBX solutions. While businesses of all sizes are reluctant to rely upon VoIP exclusively for their voice communications needs, the mid-size sector is even less inclined to do so, with only 7% of current VoIP respondents to our survey in this segment indicating that they use VoIP exclusively for 100% of their voice communications needs.
This report examines the mid-size segment and total US business VoIP deployments, planned deployments, current and planned service providers/vendors of VoIP, and how multiple solutions are often used to meet the voice needs of businesses. IP PBX, hosted IP, broadband IP telephony, and voice-enabled IM are all examined, and the overall distribution of these options is also examined. The distribution of IP vs. TDM voice lines among businesses that have adopted a VoIP solution is also explored.
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