US Professional Services Market: Managed Services Adoption Trends and Spending
In-Stat/MDR, September 2007, Pages: 28
We predict steadily increasing managed services spending growth in the professional services market with a 10% CAGR through 2011-slightly higher than average managed services spending percentage growth in the overall US market.
This report covers managed services adoption trends in the US professional services market. There are three main sections of this report.
The first section focuses on demand for managed services, including managed services adoption trends for multiple business network functions. Also covered is demand for fully-managed IP telephony and fully-managed desktop solutions.
The second section focuses on adoption of utility computing, or "on-demand" services in the professional services market. Covered is demand for on-demand network/bandwidth capacity, computer storage capacity, and server/CPU capacity.
The third section focuses on managed services spending. Survey data tables that detail current and future demand for all surveyed business network functions are broken down comparing the professional services market to the total US business market.
The report is based upon primary research obtained in a recent survey that included 220 US professional services market business network decision makers.
Professional Services Market Receptive to Managed Services
Professional Services Take-Rates on Par with US Take-Rates Through 2009
New Network Functions Covered for 2007
Fully-Managed Solutions Resonate with Professional Services Market Decision-Makers
One in Three Interested in Fully-Managed Desktop Solution
Utility Computing Adoption in the Professional Services Market on Par with Total US Adoption
Profile of a Utility Computing Adopter
Current Non-Users Crave Bandwidth
The Non-Interested Fail to See Financial Reasons to Adopt On-Demand Services
Professional Services Market Less Likely to DIY than US Market
Future Cost and Complexity Still the Biggest Factors in Increased Managed Services Spending
Related Reports
Methodology
Appendix
List of Tables
Table 1. Network Functions Done In-House/Planned to Keep In-House
Table 2. Network Functions Currently Out-Tasked
Table 3. Network Functions Now Done DIY but Plan to Out-Task within 2 Years
Table 4. US Professional Services Market Managed Services Spending?2006?2011 (US$ Millions)
Table 5. US Business Managed Services Spending by Size of Business?2005?2011 (US$ Millions)
List of Figures
Figure 1. Professional Services Market Slightly Less Likely to be DIYers than Total US Market
Figure 2. Managed Hosting Market Shows Most Potential for Providers
Figure 3. New Functions Included in 2007 Managed Services Survey
Figure 4. Slightly Less than Half Will Have IP Solutions in Place by 2009
Figure 5. Cost-Savings Drive Demand for Fully-Managed IP Solutions
Figure 6. Nearly One-Third Interested in Fully-Managed Desktop Solutions
Figure 7. Roughly One-Third of Firms Contract for, or are Interested in Utility Computing Services
Figure 8. On-Demand Storage is the Most Often Used On-Demand Service
Figure 9. Saving Money and Technology Concerns Drive Utility Computing Adoption
Figure 10. Professional Services Market Likely to Turn to the Telcos for On-Demand Services
Figure 11. Non-Users Show Strong Interest in On-Demand Bandwidth Capacity
Figure 12. Saving Money the Most Important Reason for Those Interested in Utility Computing Services
Figure 13. Many Potential Providers to Those Interested in On-Demand Services
Figure 14. ROI the Main Issue for Those Uninterested in Utility Computing
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