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1Q07 US Residential Voice-Over IP Market Dynamics and Market Tracker
In-Stat/MDR, August 2007, Pages: 38
This PowerPoint-based report tracks quarterly residential usage of both network/ATA-based (e.g., Vonage, Comcast Digital Voice) and client-based (e.g., Skype, Windows Live Messenger) VoIP services, including subscribers, users, households, and market share (approximately top 20 VoIP service providers overall) through the first quarter of 2007. In addition to overall user/subscriber estimates and market shares, this full report provides a snapshot of usage patterns and trends including number of calls, length of calls, international calling, business versus personal calling, user satisfaction, and intent to churn. The report is based on data from quarterly end-user surveys and ongoing market analysis, which is included with the deliverable. The report package also includes the complete survey data from our most recent quarterly survey, as well as a telephone-based report from the author.