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Hosted IP and Next-generation Enterprise Voice Services Trends in Latin America Product Image

Hosted IP and Next-generation Enterprise Voice Services Trends in Latin America

  • Published: October 2007
  • Region: America, Latin America
  • 41 Pages
  • Frost & Sullivan

IP-based Communication Services Gaining Prominence

Carriers and service providers in Latin America have been extensively migrating to next-generation network infrastructure, even as the regions’ telecommunications sector continues to grow strongly, surpassing the overall economic growth of the region. Since 2003, infrastructure investments in telecom networks have increased consistently, enabling the impressive uptake of mobile, IP-based data communication services, and broadband Internet access services. Convergence of carrier and enterprise networks is also under way, and during the next six years, networks will unite the various voice-centric applications and in an IP environment, virtually all applications are likely to demand computer-telephone integration.

However, quality of service (QoS), security, and bandwidth management are some of the key challenges to the convergence trend. In the short term, these issues are likely to restrain the widespread deployment of IP-based enterprise voice services. End users are used to the guaranteed QoS offered by telephone networks and might find the QoS offered by IP networks unsatisfactory. "Delivering hosted IP and other READ MORE >

1. Introduction

- 1. Market Overview and Definitions
- - 1. Hosted IP and Next-generation Enterprise Voice Services Market

2. Business Model Analysis

- 1. Delivering VoIP Services: From Hype to Reality
- - 1. Introduction
- - 2. IP Centrex
- - 3. Managed IP PBX
- - 4. Hosted IP Contact Center
- - 5. IP Conferencing
- - 6. Unified Messaging and Communications
- - 7. Presence Management and Find me-follow me Services

3. Market Background and Sizing

- 1. Evolving Carrier Infrastructure Landscape
- - 1. Overview
- - 2. Technology Landscape
- - 3. Regulatory Challenges
- - 4. The Road From TDM to IP Networks
- 2. Market Dynamics
- - 1. Industry Challenges
- - 2. Market Drivers
- - 3. Market Restraints
- 3. Market Sizing and Forecast
- - 1. Market Growth Landscape

4. Demand Analysis

- 1. Overview
- - 1. Opportunities in Small; Medium and Large Enterprises
- 2. Understanding the End User
- - 1. Opportunities for Service Providers

5. Competitive Scenario

- 1. Types of Competitors
- - 1. Is There Room for Newcomers?

List of Figures

Chapter 3

- Hosted IP and Next-generation Enterprise Voice Services Market: Next-generation Carrier Infrastructure Equipment Revenue Forecasts (Latin America), 2006-2012
- Hosted IP and Next-generation Enterprise Voice Services Market: Benefits of Next-generation Networks (NGN) over Legacy Networks (Latin America), 2006
- Hosted IP and Next-generation Enterprise Voice Services Market: Impact of Top Ten Industry Challenges (Latin America), 2007-2012
- Hosted IP and Next-generation Enterprise Voice Services Market: Market Drivers Ranked in Order of Impact (Latin America), 2007-2012
- Hosted IP and Next-generation Enterprise Voice Services Market: Market Restraints Ranked in Order of Impact (Latin America), 2007-2012

Chapter 4

- Hosted IP and Next-generation Enterprise Voice Services Market: Services, Pricing Models, and Typical End Users (Latin America), 2006

Chapter 5

- Hosted IP and Next-generation Enterprise Voice Services Market: Service Providers’ Hosted IP and Next-generation Enterprise Voice Services Portfolio Possibilities (Latin America), 2006

This Frost & Sullivan research service titled Hosted IP and Next-generation Enterprise Voice Services Trends in Latin America provides an overview of hosted IP-based services delivered to enterprise and business customers through next-generation networks deployed by service providers, as they transition their networks from circuit-switched to packet-based, with revenues and forecast for the whole region, along with a complete analysis of key market drivers, restraints and trends that are impacting this market. In this research, Frost & Sullivan's expert analysts thoroughly examine the following services: hosted IP PBX, IP Centrex, managed IP PBX, hosted IP contact center, unified communications, presence management, find-me follow-me, IP conferencing.

The following technologies are covered in this research:

- IP Centrex
- Hosted IP contact center
- Unified communications
- Presence management
- IP conferencing
- Managed IP PBX

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