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Greetings Cards Market Report Plus 2007

Key Note Publications Ltd, September 2007

The UK greetings cards market is a mature one, where volume growth is limited and competition is intense. Retailers find it more efficient, and ultimately cheaper, to work with fewer suppliers delivering more products, and these suppliers are frequently foreign competitors with lower production costs than those in the UK. From historically having a favourable overseas trade balance until 2004, the trade deficit for greetings cards and illustrated postcards reached £40m in 2006, as the value of UK exports increased insufficiently to compensate for the rise in imports.

Not surprisingly, the market has had corporate casualties, the most spectacular being that of the Greeting Card Group Ltd, which went into administration in December 2006. However, the retail chain that traded under the Cardfair and Card Warehouse brands was subsequently bought out of administration by a management team, and continues trading under the name of Celebrations Group. Publishers falling foul of the difficult trading conditions included Chatterbox Greetings and Kamrok Ltd. Interest rates reaching a 6-year high of 5.75% in July 2007 are likely to result in further failures for businesses with costly borrowings. Rising interest rates also continue to increase the strength of the pound against the US dollar, making conditions more difficult for exporters of greetings cards.

Nevertheless, the UK greetings cards market is renowned for its innovation and design skills, and the value of retail sales increased by a further 3.6% in 2006, to an estimated £1.4bn. An increase in population numbers, longevity and expanding family networks through divorce and remarriage mean an increase in the number of card-giving occasions and in the number of potential recipients. At the same time, the growth among minority ethnic groups offers considerable potential to increase sales of multicultural cards. Although there is a price-sensitive element to the market, it is also the case that many consumers do not begrudge spending significant amounts on quality cards that serve as keepsakes, and the UK has the highest per capita consumption of greetings cards. Our exclusive consumer research found that, in 2007, penetration of birthday and Christmas cards was as high as 93.2% and 90.2%, respectively, albeit this represented a decrease from the penetration rates recorded in a similar survey undertaken in 2006.

The greetings cards industry appears confident that any risk from electronic greetings is minimal, although it should, perhaps, be mindful of the fact that younger consumers have increased their usage of these forms of greeting in lieu of a traditional card. Other potential difficulties facing the greetings cards market include the growing encroachment of non-specialist retailers (particularly the supermarkets) into the market, Royal Mail's imposition of Pricing in Proportion (PiP), further intended closures of Post Offices and the need, in common with other industries, to be seen to be as environmentally friendly in its production as possible. Failure to do so may mean further `green' legislation and/or adverse publicity.

We forecast that, between 2007 and 2011, the total UK greetings cards market will continue to grow by between 1.9% and 2.4% year-on-year.

Executive Summary

1. Market Definition

REPORT COVERAGE

MARKET SECTORS

Everyday Cards

Christmas and New Year Cards

Spring Season Cards

MARKET TRENDS

Industry Confidence

Sending Occasions

Religious Images

Greetings Cards for Older Ages

Family Structures

The Bridal Market

Same-Sex Greetings Cards

Ethnic Occasions and Languages

Alternative Means of Communication

ECONOMIC TRENDS

Gross Domestic Product

Table 1: UK Gross Domestic Product at Current and Annual Chain-Linked Prices (£m), 2002-2006

Inflation

Table 2: UK Rate of Inflation (%), 2002-2006

Household Disposable Income

Table 3: UK Household Disposable Income Per Capita (£), 2002-2006

Population

Table 4: UK Resident Population Estimates by Sex (000), Mid-Years 2002-2006

Unemployment

Table 5: Actual Number of Unemployed Persons in the UK (million), 2002-2006

MARKET POSITION

The UK

Table 6: Household Expenditure on Newspapers, Books and Stationery at Current Prices (£m), 2002-2006

Overseas

2. Market Size

THE TOTAL MARKET

Table 7: The Total UK Retail Market for Greetings Cards by Sector by Value at Current Prices (£m at rsp), 2005 and 2006

BY MARKET SECTOR

Figure 1: The Total UK Retail Market for Greetings Cards by Sector by Value at Current Prices (%), 2006

Everyday Cards

Table 8: The UK Retail Market for Everyday Cards by Subsector by Value at Current Prices (£m at rsp), 2005 and 2006

Christmas and New Year Cards

Spring Season Cards

Table 9: The UK Retail Market for Spring Season Cards by Subsector by Value Share at Current Prices (%), 2006

OVERSEAS TRADE

Table 10: Overseas Trade in Greetings Cards and Illustrated Postcards (£m) 2002-2006

EU Trade

EU Imports

EU Exports

Table 11: Value of Imports and Exports of Greetings Cards and Illustrated Postcards To and From Selected EU Countries (£000), 2006

Non-EU Trade

Non-EU Imports

Non-EU Exports

Table 12: Value of Imports and Exports of Greetings Cards and Illustrated Postcards To and From Selected Non-EU Countries (£000), 2006

Leading Export Publishers

3. Industry Background

RECENT HISTORY

NUMBER OF COMPANIES

Table 13: Number of UK VAT-Based Enterprises Engaged in Other Publishing by Turnover Sizeband (number and %), 2006

EMPLOYMENT

Table 14: Number of UK VAT-Based Enterprises Engaged in Other Publishing by Employment Sizeband (number and %), 2006

REGIONAL VARIATIONS IN THE MARKETPLACE

DISTRIBUTION

From the Publisher

Wholesale or Direct to Retail

Own Label

Card-Buying Groups

Franchises

Brokerage

Direct to the Consumer

From the Retailer

Specialist Greetings Cards Retailers

Multiple Retailers

Supermarket Chains

Confectioners, Tobacconists and Newsagents

The Post Office

Charity Shops

Others

HOW ROBUST IS THE MARKET?

LEGISLATION

The Commercial Agents (Council Directive) Regulations 1993

Green Claims Code 1998

Printers' Imprint Act 1961

Local Communities Sustainability Bill

KEY TRADE ASSOCIATIONS

Confederation of Paper Industries

Giftware Association

Greeting Card Association

4. Competitor Analysis

THE MARKETPLACE

Table 15: Top Ten Companies Involved in Greetings Cards by Turnover and Pre-Tax Profit Margin (£m and %), 2005/2006

SELECTED COMPETITORS — PUBLISHERS

Hallmark Cards PLC

Company Structure

Current and Future Developments

Financial Results

International Greetings PLC

Company Structure

Current and Future Developments

Financial Results

The Paper House Group PLC

Company Structure

Current and Future Developments

Financial Results

UK Greetings Ltd

Company Structure

Current and Future Developments

Financial Results

SELECTED COMPETITORS — RETAILERS

The Card Factory Ltd

Company Structure

Current and Future Developments

Financial Results

Celebrations Group

Company Structure

Current and Future Developments

Financial Results

Clinton Cards PLC

Company Structure

Current and Future Developments

Financial Results

OUTSIDE SUPPLIERS

Paper and Board Suppliers

Printers

Specialist Greetings Card Envelope Manufacturers

Display Equipment

Art Work

MARKETING ACTIVITY

Main Media Advertising Expenditure

Table 16: Main Media Advertising Expenditure on Product Ranges Including Greetings Cards (£000), Years Ending March 2006 and 2007

Recent Promotions

www.moonpig.com

The Post Office

Other Marketing Activities

Hallmark Cards

Bubblegum

Exhibitions

Spring and Autumn Fairs

Summer Fair

Brand Licensing Europe

Card & Gift Wrap

Top Drawer

Greeting Card Retail Awards

5. Brand Strategy

INTRODUCTION

Humorous

Cute/Whimsical

Traditional

Photographic/Fine Art

Contemporary

Licensed

Multicultural and Religious

Sound Cards

Gay and Lesbian Cards

Selected New Ranges from Publishers

THE HENRIES

6. Strengths, Weaknesses, Opportunities and Threats

STRENGTHS

WEAKNESSES

OPPORTUNITIES

THREATS

7. Buying Behaviour

HOUSEHOLD EXPENDITURE

By Gross Income Decile Group

Table 17: Average Weekly Household Expenditure on Diaries, Address Books, Cards, etc. by Gross Income Decile Group (£), 2005/2006

By Age of Household Head

Table 18: Average Weekly Household Expenditure on Diaries, Address Books, Cards, etc. by Age of Household Head (£), 2005/2006

CONSUMER PENETRATION

Purchasing of Traditional Cards

Table 19: Penetration of Greetings Cards by Type (% of respondents), 2007

By Sex

Table 20: Penetration of Greetings Cards by Type by Sex (% of respondents), 2007

By Age

Table 21: Penetration of Greetings Cards by Type by Age (% of respondents), 2007

By Social Grade

Table 22: Penetration of Greetings Cards by Type by Social Grade (% of respondents), 2007

By Region

Table 23: Penetration of Greetings Cards by Type by Region (% of respondents), 2007

Sending Electronic and Text Greetings

Table 24: Penetration of Those Sending Electronic and Text Greetings Instead of a Traditional Card by Type (% of respondents), 2007

By Sex

Table 25: Penetration of Those Sending Electronic and Text Greetings Instead of a Traditional Card by Type by Sex (% of respondents), 2007

By Age

Table 26: Penetration of Those Sending Electronic and Text Greetings Instead of a Traditional Card by Type by Age (% of respondents), 2007

By Social Grade

Table 27: Penetration of Those Sending Electronic and Text Greetings Instead of a Traditional Card by Type by Social Grade (% of respondents), 2007

By Region

Table 28: Penetration of Those Sending Electronic and Text Greetings Instead of a Traditional Card by Type by Region (% of respondents), 2007

Voice-Over Internet Protocol

8. Current Issues

CLOSURES, MERGERS AND ACQUISITIONS

Avant Garde Design and Publishing

CCA Occasions Ltd

Chatterbox Greetings

The Greeting Card Group

Kamrok Ltd

Paramount Card Holdings

Riverdale Publishing Ltd

Simon Elvin Ltd

BOARD AND SENIOR MANAGEMENT CHANGES

International Greetings PLC

Paper Rose Ltd

Piccadilly Greetings

THE FUTURE OF THE POST OFFICE

THE FUTURE OF THE ROYAL MAIL

CHARITY CARDS

ENVIRONMENTAL CONCERNS

9. The Global Market

THE EUROPEAN MARKET

THE ASIAN AND OCEANIC MARKET

THE US MARKET

THE LOUIE AWARDS

SELECTED GLOBAL COMPETITORS

Albert Horn Söhne GmbH & Co

American Greetings Corporation

Archies

Australian Christmas Cards

Busquets

GLMS Cards

Hallmark Cards Inc

Image Gallery Ltd

Origami Arquitetura de Papéis

10. Forecasts

INTRODUCTION

The Economy

FORECASTS 2007 TO 2011

Table 29: The Forecast Total UK Retail Market for Greetings Cards by Sector by Value at Current Prices (£m at rsp), 2007-2011

MARKET GROWTH

Figure 2: Forecast Growth in the Total UK Retail Market for Greetings Cards by Value at Current Prices (£m at rsp), 2005-2011

FUTURE TRENDS

11. Company Profiles

Clinton Cards Plc

Hallmark Cards Plc

International Greetings Plc

The Paper House Group Plc

Uk Greetings Ltd

12. Company Financials

13. Consumer Confidence

METHODOLOGY

KEY FINDINGS THIS QUARTER

THE WILLINGNESS TO BORROW

Confidence Improves

Table A: The Average Amount Consumers Are Willing to Borrow in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), February 2006-2007

Willingness to Borrow Slips Slightly

Table B: The Number of Adults Willing to Borrow in Order to Purchase Expensive Items (000 and %), February 2006-2007

SPENDING FROM SAVINGS

Slight Increase in Spending from Savings

Table C: The Average Amount Consumers Are Willing to Spend from Savings in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), February 2006-2007

Saving Grows in Relative Importance

Table D: The Average Amounts Adults Are Confident Spending to Purchase Expensive Items (£ and %), February 2006-2007

14. Further Sources

Associations

Publications

General Sources

Government Publications

Other Sources

Bisnode Sources

-Clinton Cards Plc
-Hallmark Cards Plc
-International Greetings Plc
-The Paper House Group Plc
-Uk Greetings Ltd

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