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Retail in Hong Kong, China

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    Report

  • 102 Pages
  • March 2024
  • Region: China, Hong Kong
  • Euromonitor International
  • ID: 5751241
Retail saw another year of solid current value growth in Hong Kong in 2023. However, the increase was mainly due to the low base, and sales were unable to recover to the 2018 level – pre-pandemic and protests. Nevertheless, benefiting from the rebound of inbound tourism and positive consumer sentiment, retail value sales increased. Measures such as improving labour market conditions, and the issuance of consumer vouchers by the government provided support for local consumer demand.

The Retail in Hong Kong, China report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

Product coverage: Retail E-Commerce, Retail Offline.

Data coverage: Market sizes (historic and forecasts), company shares, brand shares and distribution data.

Why buy this report?

  • Get a detailed picture of the Retail market;
  • Pinpoint growth sectors and identify factors driving change;
  • Understand the competitive environment, the market’s major players and leading brands;
  • Use five-year forecasts to assess how the market is predicted to develop.

Table of Contents

RETAIL IN HONG KONG, CHINA
EXECUTIVE SUMMARY
  • Retail in 2023: The big picture
  • Retail and tourism
  • Revival of outbound travel prevents full recovery
  • What next for retail?
OPERATING ENVIRONMENT
  • Informal retail
  • Opening hours for physical retail
  • Summary 1 Standard Opening Hours by Channel Type 2023
  • Seasonality
  • China National Day (also known as Golden Week)
  • Chinese New Year (Spring Festival)
  • Christmas and New Year
MARKET DATA
  • Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2018-2023
  • Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2018-2023
  • Table 3 Sales in Retail Offline by Channel: Value 2018-2023
  • Table 4 Sales in Retail Offline by Channel: % Value Growth 2018-2023
  • Table 5 Retail Offline Outlets by Channel: Units 2018-2023
  • Table 6 Retail Offline Outlets by Channel: % Unit Growth 2018-2023
  • Table 7 Sales in Retail E-Commerce by Product: Value 2018-2023
  • Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2018-2023
  • Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 11 Sales in Grocery Retailers by Channel: Value 2018-2023
  • Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2018-2023
  • Table 13 Grocery Retailers Outlets by Channel: Units 2018-2023
  • Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
  • Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 17 Sales in Non-Grocery Retailers by Channel: Value 2018-2023
  • Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2018-2023
  • Table 19 Non-Grocery Retailers Outlets by Channel: Units 2018-2023
  • Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
  • Table 21 Retail GBO Company Shares: % Value 2019-2023
  • Table 22 Retail GBN Brand Shares: % Value 2020-2023
  • Table 23 Retail Offline GBO Company Shares: % Value 2019-2023
  • Table 24 Retail Offline GBN Brand Shares: % Value 2020-2023
  • Table 25 Retail Offline LBN Brand Shares: Outlets 2020-2023
  • Table 26 Retail E-Commerce GBO Company Shares: % Value 2019-2023
  • Table 27 Retail E-Commerce GBN Brand Shares: % Value 2020-2023
  • Table 28 Grocery Retailers GBO Company Shares: % Value 2019-2023
  • Table 29 Grocery Retailers GBN Brand Shares: % Value 2020-2023
  • Table 30 Grocery Retailers LBN Brand Shares: Outlets 2020-2023
  • Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2019-2023
  • Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2020-2023
  • Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2020-2023
  • Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2023-2028
  • Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2023-2028
  • Table 36 Forecast Sales in Retail Offline by Channel: Value 2023-2028
  • Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2023-2028
  • Table 38 Forecast Retail Offline Outlets by Channel: Units 2023-2028
  • Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2023-2028
  • Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2023-2028
  • Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2023-2028
  • Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2023-2028
  • Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2023-2028
  • Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2023-2028
  • Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
  • Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2023-2028
  • Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2023-2028
  • Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2023-2028
  • Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
DISCLAIMER
SOURCES
  • Summary 2 Research Sources
CONVENIENCE RETAILERS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • 7-Eleven carries out more promotions in 2023
  • 7-Eleven’s closest competitor, Circle K, is also active in the market
  • Supermarkets enter convenience stores
PROSPECTS AND OPPORTUNITIES
  • Tourism rebound expected to drive sales
  • Circle K’s foreign ownership and strategy
  • Shopping districts set to see changing traffic patterns
CHANNEL DATA
  • Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 56 Sales in Convenience Retailers by Channel: Value 2018-2023
  • Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2018-2023
  • Table 58 Convenience Retailers GBO Company Shares: % Value 2019-2023
  • Table 59 Convenience Retailers GBN Brand Shares: % Value 2020-2023
  • Table 60 Convenience Retailers LBN Brand Shares: Outlets 2020-2023
  • Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2023-2028
  • Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2023-2028
SUPERMARKETS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Oligopoly in supermarkets, and rises in prices
  • Thai supermarket chain Big C enters Hong Kong
  • ParknShop expands its online shopping capability threefold
PROSPECTS AND OPPORTUNITIES
  • Sustainability matters
  • Higher number of extreme weather events likely to drive sales in supermarkets
  • Rising costs and grocery shopping in China will challenge supermarkets
CHANNEL DATA
  • Table 65 Supermarkets: Value Sales, Outlets and Selling Space 2018-2023
  • Table 66 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 67 Supermarkets GBO Company Shares: % Value 2019-2023
  • Table 68 Supermarkets GBN Brand Shares: % Value 2020-2023
  • Table 69 Supermarkets LBN Brand Shares: Outlets 2020-2023
  • Table 70 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 71 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SMALL LOCAL GROCERS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Return to mobility impacts sales of small local grocers
  • Increase in new speciality grocers with large retail space
  • Small local grocers remain popular, with stronger growth than supermarkets
PROSPECTS AND OPPORTUNITIES
  • Increased challenges in terms of resources and channel competition
  • Changing consumer habits and preferences
  • Blurring lines between variety stores/convenience stores/local small grocers
CHANNEL DATA
  • Table 72 Small Local Grocers: Value Sales, Outlets and Selling Space 2018-2023
  • Table 73 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 74 Small Local Grocers GBO Company Shares: % Value 2019-2023
  • Table 75 Small Local Grocers GBN Brand Shares: % Value 2020-2023
  • Table 76 Small Local Grocers LBN Brand Shares: Outlets 2020-2023
  • Table 77 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 78 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPAREL AND FOOTWEAR SPECIALISTS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Even a significant rebound cannot bring sales back to the pre-pandemic level
  • The rising Asian fast-fashion brand Love, Bonito expands in Hong Kong
  • Sportswear brands also expand in Hong Kong
PROSPECTS AND OPPORTUNITIES
  • More modest growth anticipated for apparel and footwear specialists
  • Demand for sportswear will continue to be strong
  • Concept of sustainability is becoming increasingly important in Hong Kong
CHANNEL DATA
  • Table 79 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 80 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 81 Apparel and Footwear Specialists GBO Company Shares: % Value 2019-2023
  • Table 82 Apparel and Footwear Specialists GBN Brand Shares: % Value 2020-2023
  • Table 83 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 84 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 85 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPLIANCES AND ELECTRONICS SPECIALISTS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Retail sales return to decline in 2023
  • In 2023 Gome exits the Hong Kong market
  • Yoho performs well with an OMO business model
PROSPECTS AND OPPORTUNITIES
  • Sales expected to return to growth over the forecast period
  • Online sales will continue to be driven by small appliances and electronic devices/ gadgets
  • Riding on cross-border e-commerce and retail sales
CHANNEL DATA
  • Table 86 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 87 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 88 Appliances and Electronics Specialists GBO Company Shares: % Value 2019-2023
  • Table 89 Appliances and Electronics Specialists GBN Brand Shares: % Value 2020-2023
  • Table 90 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 91 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 92 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HEALTH AND BEAUTY SPECIALISTS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Sa Sa International’s sales rebound thanks to the return of mainland tourists
  • Watsons’ O2O strategy and other developments
  • Mannings rides the increased demand for healthcare products
PROSPECTS AND OPPORTUNITIES
  • Hong Kong beauty specialists maintain advantages for tourists
  • Skinification emerges during the pandemic, and is an enduring trend
  • Integrating technology and sustainability concepts
CHANNEL DATA
  • Table 93 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 94 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 95 Sales in Health and Beauty Specialists by Channel: Value 2018-2023
  • Table 96 Sales in Health and Beauty Specialists by Channel: % Value Growth 2018-2023
  • Table 97 Health and Beauty Specialists GBO Company Shares: % Value 2019-2023
  • Table 98 Health and Beauty Specialists GBN Brand Shares: % Value 2020-2023
  • Table 99 Health and Beauty Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 100 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 101 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 102 Forecast Sales in Health and Beauty Specialists by Channel: Value 2023-2028
  • Table 103 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2023-2028
HOME PRODUCTS SPECIALISTS IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Sales of homewares and home furnishings decline, but stronger decline prevented by home décor and other home products
  • IKEA tests out smaller formats and innovative promotional activities
Nitori enters Hong Kong, becoming a competitor for IKEA
PROSPECTS AND OPPORTUNITIES
  • Sluggish housing sales set to lead to slow growth in homewares and home furnishings stores and home improvement and gardening stores
  • Consistently offering innovative and enjoyable in-store experiences to drive customer traffic
  • Northern Metropolis Development and Lantau Tomorrow will bring demand in the long term
CHANNEL DATA
  • Table 104 Home Products Specialists: Value Sales, Outlets and Selling Space 2018-2023
  • Table 105 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 106 Sales in Home Products Specialists by Channel: Value 2018-2023
  • Table 107 Sales in Home Products Specialists by Channel: % Value Growth 2018-2023
  • Table 108 Home Products Specialists GBO Company Shares: % Value 2019-2023
  • Table 109 Home Products Specialists GBN Brand Shares: % Value 2020-2023
  • Table 110 Home Products Specialists LBN Brand Shares: Outlets 2020-2023
  • Table 111 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 112 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 113 Forecast Sales in Home Products Specialists by Channel: Value 2023-2028
  • Table 114 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2023-2028
GENERAL MERCHANDISE STORES IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • MUJI opens an outlet in the new shopping centre The Wai
  • Developments from leading department stores
  • Changing consumer shopping patterns
PROSPECTS AND OPPORTUNITIES
  • Kai Tak will be the new retail destination, and includes a new Sogo department store
  • More Japanese food expected to be available in general merchandise stores
  • Yata set to open and revamp stores, while AEON is shifting its retail strategy
CHANNEL DATA
  • Table 115 General Merchandise Stores: Value Sales, Outlets and Selling Space 2018-2023
  • Table 116 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2018-2023
  • Table 117 Sales in General Merchandise Stores by Channel: Value 2018-2023
  • Table 118 Sales in General Merchandise Stores by Channel: % Value Growth 2018-2023
  • Table 119 General Merchandise Stores GBO Company Shares: % Value 2019-2023
  • Table 120 General Merchandise Stores GBN Brand Shares: % Value 2020-2023
  • Table 121 General Merchandise Stores LBN Brand Shares: Outlets 2020-2023
  • Table 122 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2023-2028
  • Table 123 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
  • Table 124 Forecast Sales in General Merchandise Stores by Channel: Value 2023-2028
  • Table 125 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2023-2028
DIRECT SELLING IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • Sales remain similar to the pre-pandemic level
  • Amway continues to lead direct selling in Hong Kong
  • Herbalife weight management products remain popular
PROSPECTS AND OPPORTUNITIES
  • Direct selling anticipated to see slow and stable growth during the forecast period
  • The rise of conversational/social commerce set to benefit direct selling
  • Retail e-commerce will still represent a threat to direct selling
CHANNEL DATA
  • Table 126 Direct Selling by Product: Value 2018-2023
  • Table 127 Direct Selling by Product: % Value Growth 2018-2023
  • Table 128 Direct Selling GBO Company Shares: % Value 2019-2023
  • Table 129 Direct Selling GBN Brand Shares: % Value 2020-2023
  • Table 130 Direct Selling Forecasts by Product: Value 2023-2028
  • Table 131 Direct Selling Forecasts by Product: % Value Growth 2023-2028
VENDING IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • More brands and retailers are expanding through vending
  • More healthy options available in schools
  • Reusable lunchbox vending machines at universities
PROSPECTS AND OPPORTUNITIES
  • Vending will continue to thrive in Hong Kong
  • Sales of garbage bags in vending machines
  • Vending expected to see expansion of the products offered
CHANNEL DATA
  • Table 132 Vending by Product: Value 2018-2023
  • Table 133 Vending by Product: % Value Growth 2018-2023
  • Table 134 Vending GBO Company Shares: % Value 2019-2023
  • Table 135 Vending GBN Brand Shares: % Value 2020-2023
  • Table 136 Vending Forecasts by Product: Value 2023-2028
  • Table 137 Vending Forecasts by Product: % Value Growth 2023-2028
RETAIL E-COMMERCE IN HONG KONG, CHINAKEY DATA FINDINGS
2023 DEVELOPMENTS
  • E-commerce turns to decline in 2023 as mobility restrictions are lifted
  • Online shopping and omnichannel retailing are irreversible trends
  • Hong Kong consumer preferences online
PROSPECTS AND OPPORTUNITIES
  • Conversational commerce set to rise amongst local retailers
  • Government promotes e-commerce operations to local retailers
  • Rapid development of cross-border logistics set to drive cross-border e-commerce
CHANNEL DATA
  • Table 138 Retail E-Commerce by Channel: Value 2017-2022
  • Table 139 Retail E-Commerce by Channel: % Value Growth 2017-2022
  • Table 140 Retail E-Commerce by Product: Value 2017-2022
  • Table 141 Retail E-Commerce by Product: % Value Growth 2017-2022
  • Table 142 Retail E-Commerce GBO Company Shares: % Value 2018-2022
  • Table 143 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
  • Table 144 Forecast Retail E-Commerce by Channel: Value 2022-2027
  • Table 145 Forecast Retail E-Commerce by Channel: % Value Growth 2022-2027
  • Table 146 Forecast Retail E-Commerce by Product: Value 2022-2027
  • Table 147 Forecast Retail E-Commerce by Product: % Value Growth 2022-2027