Telecom Billing and Revenue Management Global Market Report 2024

The global telecom billing and revenue management market has grown rapidly in recent years. It will grow from $20.40 billion in 2023 to $23.22 billion in 2024 at a compound annual growth rate (CAGR) of 13.8%. The expansion observed in the historical period can be credited to the growth in mobile subscribers, the extension of telecommunication services, heightened intricacy in pricing plans, a surge in customer demand for personalization, the globalization of telecom operations, and a transition towards prepaid billing models.

The global telecom billing and revenue management market is expected to see rapid growth in the next few years. It will grow to $38.86 billion in 2028 at a compound annual growth rate (CAGR) of 13.7%. The anticipated growth in the forecast period can be ascribed to the monetization of digital services, the consolidation of the telecom industry, a heightened focus on customer experience, digital transformation initiatives, the adoption of zero-rating and sponsored data, and the implementation of elastic charging systems. Notable trends in the forecast period encompass the convergence of services, the prevalence of subscription-based models, the integration of advanced analytics and artificial intelligence, the enhancement of customer experience, the incorporation of blockchain technology, and an emphasis on collaboration and partnerships.

The anticipated growth of mobile and internet subscribers is expected to be a driving force for the expansion of the telecom billing and revenue management market. Mobile and internet subscribers, encompassing those accessing services delivered via the internet, play a pivotal role in utilizing telecom billing and revenue management for enhancing operational efficiency and optimizing telecom networks. Notably, the Telecom Regulatory Authority of India (TRAI) reported a significant increase in internet subscribers in India, reaching 743.19 million by the end of March 2020, indicating a growth rate of 3.40 percent. The surge in telephone subscribers, with an increase of 2.92 million to 1,170.73 million in May 2022, further underlines the upward trend, with urban and rural areas both contributing to the expansion. The rise in mobile and internet subscribers is a key factor propelling the telecom billing and revenue management market.

The proliferation of Internet of Things (IoT) devices is poised to further boost the telecom billing and revenue management market. As IoT devices, characterized by nonstandard computing devices connecting wirelessly, become more prevalent, the market experiences growth. IoT services often involve intricate billing models such as pay-as-you-go, tiered pricing, and subscription-based plans, necessitating robust telecom billing and revenue management systems. A report by IoT Analytics revealed an 8% increase in worldwide IoT connections to 12.2 billion active endpoints in September 2021, with projections indicating over 30 billion IoT connections by 2025. This escalating number of IoT devices is a significant driver for the growth of the telecom billing and revenue management market.

Technological advancement emerges as a prominent trend in the telecom billing and revenue management market, with companies investing in solutions that incorporate artificial intelligence, big data analytics, and machine learning. Amdocs, for example, introduced the Amdocs Freestyle Billing solution in February 2022, aiming to modernize billing systems and provide a flexible, future-proofed offering. This solution addresses new capabilities enabled by 5G, offering a comprehensive approach to flexible monetization. It allows for a variety of billing options and business models based on individual preferences, ultimately empowering service providers to automate and optimize the customer experience in the evolving landscape.

Prominent companies in the telecom billing and revenue management market are strategically emphasizing product development, with a particular focus on cloud-based revenue management solutions, as a key initiative to maintain their market position. These solutions leverage cloud computing technology to enable businesses to efficiently manage revenue streams and optimize pricing strategies. In September 2022, Nexign, a Russia-based provider of business support systems (BSS) solutions, introduced Nexign Revenue Management. This cutting-edge solution, built on microservices architecture and cloud-native principles, empowers communication service providers (CSPs) to maximize their revenue potential. Nexign Revenue Management offers a unified platform for overseeing the complete revenue generation process across various industries. Its cloud-native design ensures operational flexibility and the optimization of business processes. The solution is tailored to support the monetization of 5G services, providing operators with unparalleled flexibility to capitalize on emerging monetization models and a diverse range of services beyond traditional connectivity. Covering key aspects such as charging, policy management, billing, and collection management, the solution is adaptable to various telecom services, digital subscriptions, and third-party products.

In October 2021, Aptitude Software Group, a US-based company specializing in finance transformation and automation software, executed a strategic move by acquiring MPP Global Solutions Limited for £37.1 million ($45.99 million). This acquisition aligns with Aptitude Software Group's broader strategy to enhance its capabilities, particularly in the realm of subscription-based services. MPP Global Solutions Limited, based in the UK, is a company with expertise in digital monetization solutions, including telecom billing and revenue management. This strategic acquisition reinforces the company's position and expands its portfolio in the evolving landscape of subscription-based services.

Major companies operating in the telecom billing and revenue management market report are Accenture PLC, ALE International SAS, Amdocs Limited, BearingPoint Europe Holdings B.V., Cerillion PLC, Comarch SA, Comviva Technologies Limited, CSG International Corporation, Enghouse Systems Limited, Hewlett Packard Enterprise Company, Huawei Technologies Co Ltd., NetCracker Technology Corporation, Optiva Inc., Oracle Corporation, SAP SE, Sterlite Technologies Limited, Subex Limited, Telefonaktiebolaget LM Ericsson, Zuora Inc., Alepo Technologies Inc., Aptilo Networks Inc., AsiaInfo Technologies Limited, Calvi Business Software BV, Converse Rubber Shoe Company, Formula Telecom Solutions Ltd., International Business Machines Corporation, Intracom Telecom SA, NexBridge Technologies Inc., Openet Telecom Inc., Tango Telecom Ltd., Tech Mahindra Ltd., ZTE Corporation

North America was the largest region in the telecom billing and revenue management market in 2023. The regions covered in the telecom billing and revenue management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the telecom billing and revenue management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The primary elements of telecom billing and revenue management include solutions and services. Solutions denote offerings, either standalone or integrated, of software solutions for improved performance and productivity. These solutions can be deployed through on-premises or cloud platforms and are utilized by a range of operators, including mobile operators and internet service providers.

This report provides telecom billing and revenue management market statistics, including telecom billing and revenue management industry global market size, regional shares, competitors with a telecom billing and revenue management market share, detailed telecom billing and revenue management market segments, market trends and opportunities, and any further data you may need to thrive in the telecom billing and revenue management industry. This telecom billing and revenue management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The telecom billing and revenue management market consists of revenues earned by entities by providing fraud management and revenue assurance software. The market value includes the value of related goods sold by the service provider or included within the service offering. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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