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Advisory Note: The CMDB is Dead, Long Live the CMDB!

Enterprise Management Associates, June 2007, Pages: 5


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Significantly more evolved than ITIL V2, ITIL V3 includes noteworthy modifications and enhancements. One of the most dramatic changes contained in ITIL V3 is the restructuring of the Configuration Management process into a process for managing knowledge. ITIL V3 introduces two new management systems, redefines the term and architecture of the CMDB, expands the scope of Configuration Management, introduces new terms, and modifies existing terms. Simply put, the ITIL V2 Configuration Management process is no longer standalone, and the term CMDB now means something significantly different. While there are other dramatic modifications in ITIL V3 as well, given the present industry interest in Configuration Management and the CMDB, probably the largest area for confusion regarding ITIL V3 will be surrounding these two core elements of ITIL.

For those with an understanding of the true purpose of the CMDB - its nature and its function in the real world - these ITIL V3 enhancements appear evolutionary. For those without this understanding, they may appear revolutionary and confusing.



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