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Advisory Note: Managing Mobile Devices
Enterprise Management Associates, Oct 2007, Pages: 4
The penetration of mobile devices - including Blackberries, Personal Digital Assistants (PDAs), smartphones, portables, laptops, portable storage, portable media players, and other mobile devices - is rapidly increasing. These devices increasingly include sophisticated PC-like functions, including Web browsing, e-mail, document and spreadsheet viewing, creation and editing, data storage, instant messaging, corporate VPN access, intranet access, and more. Some mobile systems (like laptops and micro-PCs) run complete operating systems, and others run variants (e.g., Windows Mobile), but most are fully compatible with desktop applications like Microsoft Office, support custom applications, or run some form of Java and/or Flash applications. Several mainstream application and SaaS vendors provide software especially designed for these mobile devices.
As mobile devices become more powerful, they are supplementing or even replacing standard desktops, and are increasingly becoming part of the standard corporate network environment. This reloads many problems that have already been solved in the desktop world. They can cause compliance risks, especially if users are creating and editing financial data on them. They can be infected by malware, which can attack the rest of the network. They can be hacked and used to evade standard corporate endpoint security. They must be tracked to ensure compatibility and license compliance. They need planned and managed upgrade and patch cycles to ensure application and network compatibility.
This Advisory Note investigates these devices, explains the risks and exposures they create, provides actionable advice on how best to manage and secure them, and highlights a number of management technologies and solutions so enterprises can provide secure, managed, and productive mobile computing to their road warriors and mobile workers.
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