|
|
 |
|
Viewing report
|
|
|
|
The Branch is Back: Global Case Studies in 21st Century Banking Success
VRL Financial News Publishing, May 2008
The branch is well and truly back as the lead delivery channel and is once again the subject of major development spend. This report reviews the state of branch banking across the world and presents case studies of industry leading innovation.
The report assesses the critical success factors involved in:
- The brand and the branch.
- Branch design.
- The branch in the community.
- Network planning and management.
- Self-service strategy.
- Sales systems.
- Staff skills.
Branches can be made to work effectively for all sectors of the market – and somewhere in the world someone has already solved your
problem!
Who should read this?
Heads of Financial Service Providers, Executive Directors, Consultants Partners and Directors of Retail Banking and Senior Management in Retail Banking, small business banking, branch operations, delivery channel strategy. Cash in Transit companies Directors, Head of Sales Trends,
What are they looking for?
Peer group experience, industry trends, material for business cases, re-assurance, education of potential, for example: self service and strategy options.
Education on the issues and alternative solutions, best practice and trends, self service developments, and things likely to impact their business models.
About the Author:
Formerly a member of the General Management team of the highly successful UK Cooperative Bank, David J Cavell FCIB has led and supported a range of strategy and implementation
projects.
Long established as an examiner for the Chartered Institute of Bankers, he assisted the development and launch of a new bank card examination for Visa International.
He is currently a panel member for the UK Banking Code Standards Board and a member of the General Assembly of the University of Manchester. He is a member of the judging panel for major annual industry awards given by the UK Institute of Financial Services and The Asian Banker Journal of Singapore.
Also available
Self Service in Retail Banking: Developing and Implementing a Successful Self-service strategy
Retail Financial Services - The Main Delivery Channels Reviewed
Call Centres in Retail Banking - the Path to Excellence
Customers who bought this item also bought
Self Service in Retail Banking: Developing and Implementing a Successful Self-service strategy
Retail Financial Services - The Main Delivery Channels Reviewed
Strategies for Banking the Unbanked: A Global Market Opportunity
Mutuals and Community Banks - The Strategic Lessons
Best Practice in SME Banking - 2nd Edition
Banking - Global Outlook
What Consumers Want: Current Accounts and Savings in the UK
Direct Mortgages Market Assessment 2006
Direct Mortgages Market Assessment 2008
Non-Listed Banking Models
|
|
|
|
