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Retaining Today's Knowledge for Tomorrow's Workforce Product Image

Retaining Today's Knowledge for Tomorrow's Workforce

  • Published: March 2008
  • 229 Pages
  • American Productivity & Quality Center, APQC

FEATURED COMPANIES

  • Fluor Corporation
  • NASA
  • Rolls-Royce plc
  • The Aerospace Corporation
  • MORE

Developing talent and leveraging business knowledge are at the forefront of the management agenda. Previous reports indicated that best-practice organizations were leveraging a toolkit of approaches—including communities of practice (CoPs), interviews, mentoring programs, knowledge mapping, and many more techniques—to identify, capture, and transfer critical knowledge. Since that time, hundreds of organizations have embraced and benefited from these practices.

However, rapid organizational growth coupled with looming waves of baby boomer retirement has made the problem more evergreen than episodic for executives. The challenge today is how to create an integrated work force management and knowledge retention and transfer strategy. A quick scan of publicly available research shows that many of today’s organizations face the same knowledge retention and transfer (KR&T) issues, regardless of industry, annual revenue, or number of employees.

- The retirement of a record 77 million baby boomers has the potential to result in huge losses of critical tacit knowledge, including organizational and technical knowledge related to key processes and competencies.
- READ MORE >

Sponsor and Partner Organizations
Executive Summary

Study Findings
Chapter 1 It’s Not Just About Retirement Anymore
Chapter 2 The Human Capital Management Challenge
Chapter 3 Finding and Bridging the Knowledge Gaps—KR&T Approaches
Chapter 4 Enabling Technologies
Chapter 5 Making It Work—Governance and Partnerships
Chapter 6 Making the Case for Change.

Partner Organization Case Studies
The Aerospace Corporation
Fluor Corporation
Michelin North America Inc.
NASA
Rolls-Royce plc

- The Aerospace Corporation
- Fluor Corporation
- Michelin North America Inc.
- NASA
- Rolls-Royce plc

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