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2008 Managed Print Services Market Report Summary
Photizo Group, Oct 2008, Pages: 52
This report provides the most comprehensive analysis of the Managed Print Services market available today. It is the ultimate source for information on market trends, market dynamics, key stakeholders, and customer requirements.
The MPS market is growing at a tremendous rate with the North American and Western European markets representing $11B in revenues in 2008. The market is growing from $11B to $26.7B in 2012, a 22% Compound Annual Growth Rate (CAGR). The MPS contracts driving this revenue will represent an installed base of eight million installed devices growing to over eighteen million installed devices by 2012. The largest portions of this revenue will be driven by hardcopy devices (including the finance charges for this equipment) and supplies, although service and management activities will take an increasing portion of the market through the 2012 time frame.
MPS customers come from all sizes and types of companies. The most meaningful segmentation variables for MPS decision makers are whether they are in IT, or non-IT departments, and secondly, the level of experience they have with MPS engagements. As customers proceed through the MPS adoption cycle, their needs change and they begin to expect more from vendors in the way of business process enhancement and consulting through document workflow improvements. The decision maker’s department (IT or non-IT) also has a significant impact on their expectations for MPS engagements and which vendors they are willing to consider.
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