Javelin’s senior analysts weigh in on the top 10 banking trends for 2009. It promises to be a year of challenges for the financial industry: an ongoing recession, rising delinquencies and charge-offs, losses, mounting security fears and heavier regulations. But difficult times will give farsighted companies the opportunity to emerge as winners in the battle for profits and market share.
Primary Questions
-How will the sudden increase in mergers and acquisitions affect the financial services industry?
-With increased regulation likely, what changes should bankers and vendors expect?
-How will customer relationships be affected by challenging economic times?
-What’s the impact of today’s environment on brands, customer acquisition and loyalty?
-How will criminal activity affect bank spending, and what solutions will increasingly be demanded?
-How will changing consumer behavior affect consumer usage of payments and new technologies?
