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Shared Services Report: Accounting

  • ID: 70436
  • January 2004
  • American Productivity & Quality Center, APQC
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Over the past decade, it has been identified that organizations are increasingly moving to shared services as a business operating model for highly transactional processes. More recently, there is a trend to adopt shared service methodologies for expanded areas.

This follow-up to the ground-breaking shared services Best-practice report Reshaping the Corporation: Emerging Best Practices in Shared Services details the practices and processes behind the metrix that enable performers in accounting shared services to achieve top-quartile status. In addition to detailing practical examples in case studies, this report includes an extensive metrix report of median and top-tier performance in accounting.

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