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2005 Identity Fraud Survey Report

Javelin Strategy & Research, Jan 2005


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This report is an update of the Federal Trade Commission’s 2003 Identity Theft Survey Report and our 2003 Identity Fraud Report. Based on telephone interviews with 4,000 consumers, it offers a holistic view of identity fraud—including methods for prevention, detection, and resolution—by examining all causes of this pervasive crime. Despite the growing fear of Internet related fraud, this research shows that identity theft is more frequently committed offline (e.g. stolen wallets and checkbooks) than online (e.g. electronic commerce). It also concludes that family members, relatives, neighbors, and friends make up half of all known identity thieves. Furthermore, the length of time to detect identity theft is correlated with the amount of money embezzled. These and other key findings are complimented by recommendations for both consumers and institutions to reduce identity fraud in the US.

Key findings on:

- Criminal Means of Access to Personal Information
- Incidence Rates & Types of Accounts Misused
- Detection Methods & Time
- Costs of Identity Fraud
- Behavior & Attitudes
- Demographics

Valuable research for:

- Financial Institutions
- Payments Firms
- Merchants
- Billers
- Technology Providers
- Government
- Law Enforcement

Within the last twelve months, 9.3 million American adults became victims of identity fraud. This longitudinal report provides a detailed, comprehensive analysis of identity fraud in the United States, in order to understand incidence rates, causes, and methods for prevention, detection, and resolution. Four thousand consumers, representative of the US population, including 509 victims of identity fraud, were interviewed via a standardized 38-question telephone survey to develop more accurate and actionable insight on this pervasive and costly crime.

This report answers:

- How prevalent is identity fraud and how are rates changing?
- What changes are occurring in the methods of identity fraud?
- What are the average costs of identity fraud?
- How effective are various old and new fraud methods?
- What specific personal finance habits are associated with higher or lower rates of identity fraud?
- What company practices lead to more effective prevention, detection, and resolution? How can providers partner with account holders in these areas?
- How does earlier detection influence actual per-incident fraud cost?
- What products, services, or education messages must providers offer their customers in order to increase public safety and confidence?



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