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Training in Major UK Companies Study and Profiles
SDL, Sep 2004, Pages: 512
This report provides an accurate and up-to-date view of what individual customers and, in particular, the largest companies, are actually doing with regard to their training provision and, most importantly, what they intend to do in the future. It provides profiles of the training operations of 30 leading UK companies, plus a summary of the findings.
The report draws together the main themes emerging from the companies and gives SDL's interpretation of their implications. There are sections covering each of the following issues:
- Training priorities, drivers of investment and in-house operations
- Budgeting processes and levels of training spending
- Trends in usage of and views on e-learning & blended learning
- Attitudes to Learning Management Systems
- Views on outsourcing of training operations
- Views on training vendors
- Purchase criteria and satisfaction with key suppliers
- In-house capabilities
Questions the Report Answers
The profiles provide the answers, where possible, to questions such as:
- Does the company have an in-house training department or is all provision outsourced?
- If it has one, how large is its in-house training department?
- What is its overall training and education budget?
- How satisfied is it with its current training provision and its investments in training and e-learning technology?
- What are its future intentions regarding investment, outsourcing or other major initiatives?
- Which vendors does the company regard as having played an important role in setting up its current training infrastructure?
- How does the company compare to its peers in its attitudes to critical issues and its future intentions?
Who is the Report For?
Providers of training content, services and solutions
- To understand what is current best practice in leading UK companies
- Identify the major UK companies which have the greatest need for their offer and are likely to be the best prospects for them
- See which companies are planning major initiatives
- Get objective feedback on strengths, weaknesses, usage issues and satisfaction levels for solutions from a range of vendors
- Obtain valuable information to improve the effectiveness of ongoing sales efforts, focusing effort on prospects with greatest potential and understanding relevant context which may drive purchasing decisions
In-house corporate training departments
- Understand what solutions are best practice in leading UK companies
- Structure of provision (in house vs outsourced)
- Technology platforms
- Preferred vendors
- Learn from the experiences of others facing similar challenges
Investors in the training and education sector
Methodology
The study is based on original primary research conducted from July-September 2004. The key sources are:
- Interviews with senior level decision-makers responsible for training operations and budgets within large UK companies
- Interviews with other SDL contacts within the industry
- Published information including press searches, trade magazines, company literature, company accounts, industry web sites and on-line databases
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