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The UK Messaging Market, 2006-2009
Osterman Research, Inc., Sep 2005


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The study will focus on how organizations are managing messaging systems, the email and instant messaging management problems they face, how they are dealing with messaging security issues, their preferences for internally managed versus hosted systems, the role that messaging archiving will play, the market for secure/encrypted messaging and other issues. IT decision makers in mid-sized and large enterprises will be surveyed in-depth.

This report is focused on the specific information requirements of vendors that offer messaging and related systems. Topics to be covered in The UK Messaging Market, 2006 - 2009 will include the following:

- Current data and forecasts for leading messaging systems, including market shares for all of the leading messaging servers and clients used in the United Kingdom.

- Identification and analysis of the criteria used by organizational decision makers as they make plans for messaging system upgrades and migrations through 2009.

-Analysis of the market for messaging capabilities to 'non-traditional' workers, including a forecast of messaging penetration to these workers.

-Analysis of the role that instant messaging, presence and email security will play in organizational decisions for upgrading existing systems and migrating to new messaging systems.

-Analysis of the market for 'alternative' messaging systems and organizational plans for
replacing market-leading messaging systems while leaving the desktop infrastructure intact. Analysis will focus on organizational pain points with current messaging systems, the likelihood that organizations will switch to alternative messaging systems, and key decision factors in selecting an alternative messaging system.

-Discussion of markets, drivers and growth for messaging archiving, secure/encrypted messaging, outbound content scanning for compliance and other capabilities.

-Analysis of the market for hosted messaging and offerings from managed service providers.

-Market perceptions of all of the major and minor vendors of messaging systems, particularly with regard to considering these vendors for product upgrades and migration.

-Detailed total cost of ownership (TCO) data for each of the major messaging systems, including initial acquisition, administration and maintenance costs.

-Other topics to be determined by early subscribers to the report.





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