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Search Enter keywords, a title or a report id number below. In All Categories --------------------- Telecom & Computing Business & Finance Mfg & Construction Pharma & Healthcare Consumer & Retail Gov & Public Sector Energy & Transport Country Reports Company Reports --------------------- Transcripts Advanced      Select a currency for use throughout the site Australia Dollars Canada Dollars Euro Japan Yen Sweden Kroner Switzerland Francs UK Pounds US Dollars Viewing report Order by Fax Printer Friendly PDF Brochure Send to Friend Enquire before Buying Electronic Avoiding the Churn Burn: Loyalty Influencers and Churn Potential for Core Residential Services In-Stat/MDR, Sep 2005, Pages: 32   Description     Table of Contents     Companies Mentioned        Enquire before Buying    Send to a Friend   Loyalty and churn continue to be key, and often elusive, factors for subscriber growth. This report examines drivers for loyalty and churn, and the relationship between the two, based on primary structured research on the US residential market. Detailed segmentation analysis based on income, age, ethnicity, and geography is provided. Customers who bought this item also bought Vendor Advisory 2002: Churn Matters European pay-TV strategies: boosting ARPU and handling churn Demystifying Triple Play: Analysis of Strategies, Potential, and Key Players Long-Distance Churn Management in Latin America: Finding and Retaining the Right Customers Hosted IP Telephony Will Help Providers Reduce Churn and Build Customer Loyalty On-Demand TV, Part 2: Operators Must Move Fast to Add DVR to Their Digital Proposition Life Convergence?: Exploring Early Market Demand for Integrated Residential Services (I/RS) Part Two: Fixed-line/Wireless United States Cellular and Wireless Service Operators 2004 Edition

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