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Courier & Express Services Market Report 2005
Key Note Publications Ltd, Nov 2005
In 2004, the value of the UK courier and express services market increased by 2.6% to £14.4bn. The national post sector lagged behind the rest of the market, with growth of 2.1%, and the strongest growth was seen in the other courier and express services sector, with a 3.5% increase.
The market covered in this report is the UK market for courier and express services, defined as the business sector that supplies the need for rapid collection and delivery of documents and packages, including the national post. Items covered by this definition include mail, parcels and other items with a high value-to-weight ratio and a time-sensitive delivery requirement.
The market as a whole has been affected in recent years by the growth in e-commerce. This has had a significant impact, both in its stimulating effect on demand for home deliveries resulting from orders placed over the Internet, and in its ability to permit the transmission of documents electronically, as e-mail attachments, rather than as documents sent through the post. Also of significance has been the continued blurring of the boundaries between what were at one time considered separate activities, in particular between courier and express services on the one hand and national post and logistics activities on the other. A notable example of this has been provided by the conversion of Germany's national postal service into Deutsche Post World Net and that company's takeover of DHL. Overall, the courier and express services market has been growing at a faster rate than the UK freight transport market.
In the national post sector, a key development has been the partial opening of the Royal Mail business to competition. This process is due to move to its final stage in January 2006, with the removal of Royal Mail's statutory monopoly. At the same time, European postal operators — transformed into global express and logistics businesses, primarily through the acquisition of existing global operators — are now competing vigorously in the UK market. The global express operators, in particular, are facing the prospect of more rigorous security measures in the wake of a number of terrorist attacks around the world. Here the challenge for the authorities is to ensure that security requirements are balanced against the needs of a time-sensitive sector.
The UK's economic prospects, although subject to some uncertainty, will support continued growth in the courier and express services market as a whole. However, within that market, prospects for the national post sector are less favourable than for the other courier and express services sector.
In general, there is likely to be a continuation of existing trends, including the exit of weaker players from the marketplace, the exploitation of niche markets by the more successful players and the impact of the Internet on the market, an influence that has both positive and negative effects.
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