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Outsourcing in insurance: perspective 2006
Datamonitor, Jan 2006, Pages: 39
Despite recent strong results on both sides of the Atlantic, the majority of insurers continue to look to vendors to deliver IT and operational efficiencies rather than enable outright business growth highlighting the work still to be done in terms of achieving operational efficiency, in particular on the European side.
Scope of this title:
- Covers both North America and Western Europe.
- Provides forecasts for outsourcing growth in European and North American insurance.
Report Highlights
It is interesting to note that tier-1 institutions are significantly more open to using offshoring as a tool to improve infrastructure efficiency, with nearly a fifth of respondents indicating that sourcing is the primary means of creating an efficient IT infrastructure.
European insurers are far more positive to the role of offshore and outsourcing in infrastructure efficiency than their North American counterparts. While overall results are very similar on both sides of the Atlantic, European insurers that consider sourcing to be an option have a greater tendency to rate sourcing a primary efficiency driver.
BPO has been growing steadily in acceptance over recent years, with a greater proportion of insurers now using BPO than infrastructure or application outsourcing. BPO has particularly high acceptance in the insurance sector, where institutions have traditionally used more third-party sourcing in core business processes.
Reasons to order your copy:
- Use our timely and concise analysis of key business and technology issues to develop a compelling go-to-market strategy.
- Gain a competitive advantage through the detailed knowledge of outsourcing in 2006
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