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Once Upon A Time: Using Story-Based Activities to Develop Breakthrough Communication Skills with CD
John Wiley and Sons Ltd, July 2007, Pages: 240
This exciting new book offers an innovative method for assessing and developing communication skills. Part one introduces and describes a new communication skills model developed from research with leaders in Fortune 500 companies. It also introduces communication skills assessment aligned to the model. The competencies assessed by the instrument represent the nine essential communication behaviours that need to be developed and cultivated in all of today’s leaders and managers: Modelling, Telling, Selecting, Indexing, Synthesizing, Reflecting, Eliciting, Listening and Observing.
Part two of the book provides 75 story-based activities for developing the communication competencies identified by the model. Story-based activities are learner centric and provide many different layers of learning experience, which is difficult to achieve with more formal learning methods. Detailed information is provided for trainers, facilitators, and retreat leaders to run the exercises, and include:
- Goals of the exercise and conditions under which it can be used
- Guidelines on how to facilitate group process and discussion of the exercise
- Suggestions for how to optimize the experience of participants engaged in the exercises
- List of things to look for that typically arise when people do the exercise
- How the activity ties to the competency model
- A story about one or more of the authors experiences facilitating the exercise
- Ideas on ways to vary the exercise
- An accompanying CD includes additional activity and support materials not found in the book, as well as ready-to-use PowerPoint slides for introducing each of the story-based activities.
Terence Gargiulo s breakthrough communications and storytelling are amply demonstrated with dozens of corporate examples. And the best part? Gargiulo shows us, step by step, how to create this storytelling communication magic in our own organizations.
About the Author:
Terrence L. Gargiulo is a management consultant, organization development specialist and facilitator based in Monterey, California. He leads unique workshops where participants become more skilled communicators through the use of story-based activities.
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