This industry comprises establishments primarily engaged in arranging transportation of freight between shippers and carriers. These establishments are usually known as freight forwarders, marine shipping agents, or customs brokers and offer a combination of services spanning transportation modes. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
Introduction
Ship-shape systems
The industrys clients are signaling a need for more sophisticated and efficient procedures in the logistics supply chain such as just-in-time inventory management, which requires complex computerized customer service capabilities and a reliable worldwide network. As smaller and mid-sized operators generally do not have the resources available to develop these systems it is expected that this soon to be mature industry will witness consolidation earlier than expected.
