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Search Enter keywords, a title or a report id number below. In All Categories --------------------- Telecom & Computing Business & Finance Mfg & Construction Pharma & Healthcare Consumer & Retail Gov & Public Sector Energy & Transport Country Reports Company Reports --------------------- Transcripts Advanced      Select a currency for use throughout the site Australia Dollars Canada Dollars Euro Japan Yen Sweden Kroner Switzerland Francs UK Pounds US Dollars Viewing report Order by Fax Printer Friendly PDF Brochure Send to Friend Enquire before Buying Hard Copy Electronic Understanding the Opportunities for CRM In Global Insurance (Market Focus) Datamonitor, Dec 2007, Pages: 10   Description     Table of Contents        Enquire before Buying    Send to a Friend   In todays evolving market, insurers must become customer centric in order to compete and excel. Customer Relationship Management (CRM) is the insurers ultimate tool for enabling the shift to customer centricity. Scope - Identifies the key forces driving the need for CRM, namely increased competition, more complex sales channels and wider product offerings. - Analyzes particular drivers in three regions: The United States, Europe, and BRIC - Describes why vendors must reposition CRM as a business strategy, as opposed to an IT initiative Highlights of this title The insurers that master the customer relationship will witness a boom to the bottom line. The same forces challenging todays market deregulation, globalization and advanced purchasing habits are also providing insurers with fruitful opportunities that can be capitalized upon with CRM. Despite its many promises, CRM faces one major impediment: its legacy. Key reasons to purchase this title - Understand how the insurance market is evolving - Gain insight on what insurers need to do in order to compete in todays market - Compare the CRM of strategies of yesteryear with todays Customers who bought this item also bought Insurance Technology - CRM in Global Insurance (Review Report) Protecting and Improving Insurers Margins with CRM (Strategy Focus) CRM Strategies in Insurance Customer Relationship Management in Global Insurance (Executive Presentation) CRM and the Move to Constituent-Centric Government (Strategic Focus) CRM in Global Insurance, 2007 - 2012 (Interactive Model) Pharmaceutical Customer Relationship Management: Developing and Improving CRM The Oracle CRM Radars: Oracle E-Business Suite CRM, Oracle Siebel CRM and Oracle PeopleSoft Enterprise CRM (Vendor Focus) The RightNow CRM Radars (Vendor Focus) The Chordiant CRM Radars (Vendor Focus) The Infor CRM Radars (Vendor Focus) The Microsoft CRM Radars (Vendor Focus)

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