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SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014
WinterGreen Research, Inc., May 2008, Pages: 535
SIP based IP PBX markets are poised for significant growth as people move to purchase IP based servers for communications. Significant pent up demand will be converted to sales as systems are put on the market that permit implementation of voice over IP that works. Voice over IP systems purchases have been postponed for ten years or more, waiting for technology that works. VoIP technology finally works.
Technology transition relates to growth strategy that relies heavily on capturing a significant share of the spending by enterprises on their transition of technology from traditional communications systems to IP communications. IP communications has gained widespread acceptance in the marketplace and over time. The demand is continuing to increase as the industry goes through the mainstream adoption phase in the product lifecycle.
Half of all lines currently being shipped are IP rather than traditional, or TDM. As a result of the technology transition, spending by enterprises on traditional voice communication systems has been declining. Increases in product revenue are attributable to sales of IP telephony systems. They continue to be offset in part by declines in product revenue attributable to traditional voice communication systems.
Pressures on services business are due to advances in technology. Customers continue to expect traditional services to be at lower prices to them. Customers routinely look for opportunities to reduce their information technology and related costs.
A high correlation exists with respect to customers in direct channel who purchase products also electing to purchase maintenance contracts at the time of the product purchase. At the time of contract renewal, maintenance and managed services revenues have been affected by reductions in scope of contracted services. Digital Private Branch Exchange (PBX) At the End of Its Life Cycle
The digital private branch exchange (PBX) has reached the end of its life cycle. The private branch exchange (PBX) has been a component of enterprise voice networks. The PBX facilitates local in-company dialing, local calls outside the premises, and long distance calls.
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