|
|
 |
|
Viewing report
|
|
|
|
Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients
John Wiley and Sons Ltd, May 2008, Pages: 186
A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people. Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.
Based on the martial art of Aikido the 'way of harmony' as a model to teach the verbal arts of confirming, inquiring, understanding, and evoking, this unique book:
-Helps professionals and their clients learn empowering skills that will enable them to deal with negative verbiage and hurtful words
-Presents an easy-to-remember acronym, 'AAAH,' for neutralizing negativity: Acting-as-if, Asking questions, Active listening, and Hypnotic and humorous responses
-Offers sample dialogues, case vignettes, and other tools for using this approach
-Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless presents a unique combination of ancient philosophy and current psychology that offers antidotes to venomous communication with the goal of ending word warfare.
Authors Bio:
Kate Cohen-Posey is Director of Psychiatric & Psychological Services in Lakeland, Florida. She is the author of Empowering Dialogues Within: A Workbook for Helping Professionals and Their Clients, Brief Therapy Client Handouts (both published by Wiley) and How to Handle Bullies, Teasers, and Other Meanies. A dynamic presenter, she has a passion for helping laypeople and professionals discover grace in life's grueling moments.
Product samples
A sample for this product is available. Please Login/Register to download this sample.
Customers who bought this item also bought
Asserting Yourself At Work
The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It
Team Communications: 20 Essential Aids
Industrial and Organizational Psychology: Research and Practice, 6th Edition, International Student Version
Visual Marketing: 99 Proven Ways for Small Businesses to Market with Images and Design
Executive Power: Use the Greatest Collection of Psychological Strategies to Create an Automatic Advantage in Any Business Situation
Win at Work!: The Everybody Wins Approach to Conflict Resolution
Hypnotic Writing: How to Seduce and Persuade Customers with Only Your Words
Hiring, Managing and Staff Appraisals Bundle
New Strategies for Protecting Trademarks Against Trademark Bullying - New Litigation Best Practices & Better Understanding How to Both Use & Defend Against Cease & Desist Letters
|
|
|
|
