The public sector is at a crossroads - needing to behave more like a co-ordinated enterprise than a collection of independent and unconnected agencies. This new connected government requires an increased focus on horizontal ICT infrastructure and services to support and enable interoperability across agencies.
Networks are increasingly being recognised as being at the heart of connected government and telcos provide the life blood of the networks. Policy executives and CIOs should reconsider the role telcos and next-generation networks play in acting as catalysts and platforms for connected government.