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Demand for SaaS Business Applications Segmented by US Size of Business

In-Stat/MDR, June 2008, Pages: 85


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Demand for SaaS business applications in the US business market is growing at a steady pace—across all sizes of business and vertical markets. In its March 2008 SaaS survey, we asked 800 US-based decision-makers about their usage of six specific business function-related applications delivered in the hosted model: CRM, ERP, SCM, HR, Salesforce automation, and Web collaboration applications.
We also questioned respondents about their use of Microsoft Office-esque productivity applications (word processing, spreadsheet, and presentation applications) delivered as a service specifically to gauge the impact that hosted productivity applications might have on Microsoft’s dominant position in this space.

This report is broken out into two sections: the first focuses on demand for hosted business function-related applications, and the second focuses on demand for hosted productivity applications. Covered are the crucial reasons why businesses are, or are not, interested in these applications, as well as who they turn to as providers.

Survey data in this report is broken out into three segments: small, medium, and large business. Data is further broken out by sub-segments within these segments. Data in these sub-segment breakouts is compared to results from respondents across the entire US market.

A forecast of total US business application hosting revenues through 2012 is also included.





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