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Search Enter keywords, a title or a report id number below. In All Categories --------------------- Telecom & Computing Business & Finance Mfg & Construction Pharma & Healthcare Consumer & Retail Gov & Public Sector Energy & Transport Country Reports Company Reports --------------------- Transcripts Advanced      Select a currency for use throughout the site Australia Dollars Canada Dollars Euro Japan Yen Sweden Kroner Switzerland Francs UK Pounds US Dollars Viewing report Order by Fax Printer Friendly Send to Friend Enquire before Buying Electronic   Product Evaluations - Customer Relationship Management SugarCRM (Version 5.0 Update) Info-Tech Research Group, Nov 2007, Pages: 7   Description        Enquire before Buying    Send to a Friend   We recently published a comparison of five market-leading Customer Relationship Management (CRM) solutions. Each solution was targeted specifically towards small enterprises. One of the evaluated products was SugarCRM Version 4.5. The evaluation examined specific strengths and weaknesses to determine to what degree the product would make a good choice for a small enterprise implementing CRM. SugarCRM has subsequently released Version 5.0, a major upgrade to the product. This research note should be considered as a companion to the original SugarCRM evaluation, conducted as part of the Decision Diamond vendor evaluation process. This research note updates our previous evaluation of SugarCRM, including: -A description of the SugarCRM solution. -A discussion of new product features and capabilities in Version 5.0. -Updated recommendations for small enterprises using SugarCRM or considering the product. SugarCRM is a solid suite of small enterprise CRM tools that provide value to buyers at an affordable price. It is available as an on-premise solution, on-demand, as a turnkey CRM appliance, or as a less functional free open source application. Our evaluation indicates that with the release of Version 5.0, SugarCRM remains a good choice for small enterprises looking to implement CRM. But companies which have deployed previous versions of SugarCRM on-premise, versus on demand, may opt to wait for the next point-release or consider switching to SugarCRM On-Demand with the release of Version 5.0 to reduce the number of IT upgrade projects. Also available Resources and Tools - CRM Shortlist Worksheet for Small Enterprises Resources and Tools: CRM Vendor Selection Tool Resources and Tools - A Strategy for CRM Selection Resources and Tools - CRM Request for Proposal Template Product Comparison - Customer Relationship Management Solutions for Small Enterprises Product Evaluations - Customer Relationship Management: Microsoft Dynamics CRM Product Evaluations - Customer Relationship Management Microsoft Dynamics CRM (Ver. 4 Update) Product Evaluations - Customer Relationship Management SageCRM Product Evaluations - Customer Relationship Management Sage Software ACT! Product Evaluations - Customer Relationship Management Salesforce.com Professional Product Evaluations - Customer Relationship Management SugarCRM Customer Relationship Management for Small Enterprise Decision Guide and Implementation Tools Customers who bought this item also bought Product Evaluation - Customer Relationship Management: SugarCRM (Version 5.0 Update) Product Evaluations - Customer Relationship Management SugarCRM (Version 5.0 Update) Informatica - Data Explorer 5.0 and Data Quality 3.1 (Product Advisor) Cisco - IPS Series, version 6.0 (Product Advisor) Qwest - OneFlex (Product Advisor) Symantec - NAC (Product Advisor) AT&T - ATM (Product Advisor) Huawei - BSC6800 (Product Advisor)

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