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The Business Case for Biometrics in Finance ? 2nd Edition
VRL Publishing Ltd, Aug 2008
The report contains up-to-date analysis of best-practice, developments and emerging trends in biometrics, including:
- Terminology, standards and compliance de-mystified and explained
- Adapting biometric technologies from border control, ID cards, and passports
- Assessing the reliability and robustness of the technologies developed to date, including: voice recognition technologies for customer verification, and the use of fingerprint technology
- Biometrics within the range of financial operations: ATMs, call centres, cards, customer service, data protection, e-channels and fraud
- The lessons from schemes and pilots already implemented
Case studies and examples from countries including: Australia, Canada, Japan, Malaysia Mexico, Pakistan, Russia, Singapore, South Africa and the US.
Many treat biometrics as a ‘big government’ thing, but today’s government technology is tomorrow’s banking standard... financial services strategists must keep themselves abreast of biometric developments and seek to find ways to bring these technologies to retail financial services.
Biometrics is not only the technology of here and now, but is also the technology of the future. With the drive to make transactional security and data ever more secure, cutting edge methods of verification are at a premium, and right now that means biometric technology. Its linkage to national security means that vast sums of government money worldwide are being spent on developing state-of-the-art biometric solutions.
This report presents the concepts of biometrics and sets the scene for its use in banking and financial services, including:
- The market for biometrics by region, by sector and by technology, with projections as to its future growth and development in the years to 2015.
- A snapshot of the current status of biometric technologies, analysing each of the main technologies, looking at how and where they might be deployed and the strengths and weaknesses of each.
- The market as it currently stands, identifying the drivers for future growth and discussing how these will shape the future market, and looking at some of the leading suppliers of biometrics technologies, such as L-1 Identity Solutions, Digimarc and LaserCard to name but three.
- The standards and legislation that currently frame the development of biometrics worldwide, and discussing how these are designed to balance privacy issues with the need for security.
- Key players and programmes in the deployment of biometric security in government sectors, including the US’ Department of Homeland Security, Visa Waiver Program and Real ID Act, and the UK’s ARC and ID card programmes (and charting the ongoing travails of the latter).
- Biometrics programmes in the travel sector, including the European Visa Information System, Project Iris, the Registered Traveller Program and the deployment of biometric passports, and discussing security concerns about just how secure biometric data stored in biometric passports really is.
- The financial services sector’s use of biometrics today, and examines customer-facing systems such as ATMs, online banking and access to bank vaults as well as the development of voice, fingerprint and signature verification technology for remote banking, and employee-facing systems for staff ID verification, access to physical areas of the branch and transactional security.
- Case studies on the deployment of a range of biometric technologies, including both finger and palm vein technology, voice recognition, iris scanning and electronic signature verification.
- The potential growth areas for banks that will drive the adoption of biometric technology such as online banking, e-commerce and the development of computers with finger scanners as standard, as well as ways in which biometrics can solve existing problems such as ID theft, card fraud, electronic crime and employee fraud. It also looks at new markets that will be accessed by the deployment of biometrics.
- The overall business case for biometrics in banking, addressing issues such as whether it will achieve its return on investment, how it will address key strategic pressures such as globalisation and domestic competition. It also looks at those considerations not so easily incorporated into a Profit and Loss statement such as enhancing the bank’s competitive position in the marketplace and ‘hygiene factors’ that affect the technology.
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