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Opportunity Analysis of eRetailing for Automotive Parts and Service in the North American Market - Product Image

Opportunity Analysis of eRetailing for Automotive Parts and Service in the North American Market

  • Published: July 2013
  • Region: North America, United States
  • 133 Pages
  • Frost & Sullivan


  • Advance Auto Parts
  • Amazon.com
  • AutoZone
  • eBay
  • Ford Motor Company
  • NAPA
  • MORE

Digital Purchases Likely to Account for Over 10 Percent of Total Sales by 2020

The online retailing market for automotive parts and services in North America has grown rapidly in North America since 2009. While lower online pricing has been the key growth driver, fulfillment and other convenience factors are increasingly becoming key value propositions for parts eRetailing.

The research study analyzed the market through extensive interviews with market participants and consolidated secondary data. The research examines total online parts sales revenue, category analysis, competitive positions, and existing/emerging business models. The study period is from 2009 to 2012, with a forecast period of 2013 to 2020.

Key Questions This Study Will Answer

- What are the current factors driving the growth of the Internet sales channel for automotive parts and service channel? How does this growth impact market entities in traditional distribution channels?

- Which aftermarket channels are most threatened by the growth of Internet sales? Which competitors are expected to benefit from entry and participation in this channel?

- What are the limitations and READ MORE >

Executive Summary

Research Scope, Objectives, Background, and Methodology

Definitions and Segmentation

eRetailing Market Overview—Automotive and non-Automotive
- Global Online Retail Sales Outlook
- Online Retail Market Revenue—North America
- Online Product Penetration Rates – Automotive and Other Categories
- Key Retailers Bricks vs. Clicks Sales
- Key Legislative Developments in eRetailing—US
- Macro to Micro Implications in Bricks and Clicks Retailing in Automotive

Impact of Mega Trends on Automotive Parts and Service eRetailing
- Key Mega Trends Impacting Automotive Aftermarket
- Impact of Mega Trends—Urbanization
- Impact of Mega Trends—Connectivity and Convergence
- Impact of Mega Trends—Social Trends
- Global Social Commerce Users Forecast

Automotive Parts and Service eRetailing Demand Factors and Challenges
- Key Influencers of Parts-Related Online Research and Sales
- Key Reasons for Not Buying Parts Online
- Key Market Challenges Facing Automotive eRetailers

Automotive Parts and Service eRetailing Market Overview
- The Automotive eRetailing Gap
- Growth Influencers in Auto Parts eRetailing
- Digitization Expansion Trend in Automotive Parts and Service
- eRetailing Evolution
- Key Automotive eRetail Participants in Operation
- Automotive eRetailing Value Chain
- Automotive Parts Retail Value Chain Analysis—Core Participants
- Recent Strategic Developments in Automotive Parts eRetailing

Automotive Parts and Service eRetailing Revenue Analysis and Forecast
- Automotive Parts and Service eRetailing—Revenue Scenario Analysis
- Revenue Forecast Scenario Assumptions to 2020
- Online Parts Revenue vs. Total Aftermarket Parts Revenue
- Percent Revenue Forecast by Competitor Type
- Gross Merchandise Volume by Business Model Type
- Automotive eRetailing Revenue Discussion
- Automotive eRetailing Product Category Analysis

Automotive Parts and Service eRetailing Business Models
- Automotive eRetailing Business Models: Direct and Marketplace
- Why The Marketplace Model Works
- Case Study—Amazon.com Marketplace Model
- Case Study—eBay Motors Marketplace Model
- Case Study—Ahwooga.com Marketplace Model
- Business Model Analysis by Market Participant

From Bricks to Clicks: Digital Convergence Strategies in Automotive Parts and Service Retailing
- Future of Automotive Parts Sales: Bi-channel to Omni-channel
- Convergence Strategy: Social Commerce in Automotive Parts
- Case Study—AutoZone Social Commerce Strategy
- Case Study—Advance Auto Parts Social Commerce Strategy
- Convergence Strategy—Mobile Commerce in Automotive Parts
- Case Study—eBay Motors App
- Case Study—AutoZone App
- Convergence Strategy—Customized Fulfillment
- Impact of Emerging Fulfillment Models on Auto Parts Sales
- Fulfillment Comparative Analysis for Key Participants
- Convergence Strategy—Service Aggregation
- Case Study—DealerCoupons.ca's Service Aggregation Model
- Case Study—AutoMD's Service Aggregation Model
- Convergence Strategy—Digital Retailing
- Convergence Strategy—Telematics
- Bricks and Clicks Convergence Matrix for Parts Retailing
- Automotive Parts and Service eRetailing Competitive Analysis by Participant Type
- Comparative Benchmarking by Participant Type
- Automotive eRetailer Future Growth Outlook
- Mass eRetailer/Aggregator Future Growth Outlook
- Traditional Distributor/Retailer Future Growth Outlook
- Mass Retailer Future Growth Outlook
- OES/Dealers Future Growth Outlook

Automotive Parts and Service eRetailing Competitive Analysis and Key Competitor

- Comparative Benchmarking by Key Participant
- Company Profile: Mass eRetailer/Aggregator—Amazon.com
- Company Profile: Aggregator—eBay
- Company Profile: Automotive eRetailer—US Auto Parts Network Inc.
- Company Profile: Traditional Distributor/Retailer—AutoZone
- Company Profile: Traditional Distributor/Retailer—NAPA
- Company Profile: Traditional Distributor/Retailer—Advance Auto Parts
- Company Profile: OES—Ford Motor Company

Conclusions and Future Outlook


- Advance Auto Parts
- Amazon.com
- AutoZone
- Ford Motor Company
- US Auto Parts Network Inc.
- eBay

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